Terrell Williams
Edwardsville
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver & Inspected
Lowes Hardware
Glen Carbon, IL
01.2021 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Food Service Delivery Driver
Sodexo Food Service
Cahokia IL
02.2019 - 12.2020
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maximized guest satisfaction with timely and efficient food service delivery during events.
- Supported kitchen staff by efficiently managing food delivery and storage tasks.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Improved customer satisfaction with timely and accurate food delivery.
Warehouse Line Worker
Onin Staffing Agency
Pontoon Beach, IL
08.2016 - 06.2018
- Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
- Improved warehouse efficiency with careful organization and storage of inventory.
- Collaborated with team members for smooth operations during peak hours.
- Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
- Streamlined order fulfilment by effectively picking, packing, and shipping products.
- Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
- Strengthened teamwork among colleagues by assisting others when needed without compromising personal responsibilities.
- Received positive feedback from supervisors for consistently meeting performance targets.
Education
High School Diploma -
Belleville High School-West
Belleville, IL 02-2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Safe driving
- Time management skills
- Forklift operation
- Shipping and packaging
Certification
Forklift Certification
Timeline
Delivery Driver & Inspected
Lowes Hardware
01.2021 - 05.2024
Food Service Delivery Driver
Sodexo Food Service
02.2019 - 12.2020
Warehouse Line Worker
Onin Staffing Agency
08.2016 - 06.2018
High School Diploma -
Belleville High School-West