P Nathaniel Boe Jr
Chicago
Summary
I’m a project management professional with 13 years of experience in retail sales, customer service, entertainment, and the food industry. I thrive in intense, demanding, and goal-oriented team settings. I’m a reliable individual with an attentive communication style, rooted in active listening practices and efficient delegation techniques. I take pride in being a well-organized team leader who operates in a direct yet adaptable manner. I seek employment with an organization that has pride in the quality of its products and facilities professional advancements through internal developmental initiatives.
Overview
17
17
years of professional experience
Work History
Package Handler
United Postal Service, UPS
07.2025 - 11.2025
- Operated package scanning equipment to ensure accurate tracking and processing of shipments.
- Sorted and organized packages based on designated routes for efficient delivery schedules.
- Collaborated with team members to maintain safety standards and optimize workflow in high-volume environments.
Gas Station Clerk
Speedway Gas Station
08.2024 - 11.2024
- Monitored fuel inventory levels, coordinating with suppliers to maintain stock and minimize shortages.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Streamlined checkout processes, reducing wait times and improving overall customer experience during peak hours.
Customer Service Representative
Walgreens
10.2022 - 04.2023
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed escalated issues, ensuring timely resolutions and maintaining service quality.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
Training Supervisor Manager
Diplomat Marketing Group
08.2019 - 03.2020
- Conducted regular assessments to evaluate training effectiveness and adjust content accordingly.
- Led onboarding initiatives, ensuring new hires understood company policies and procedures effectively.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
Sales Associate
Forever 21
10.2017 - 08.2018
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Managed returns, exchanges and refunds in accordance with store policy.
Seasonal Sales Associate
Victoria’s Secret
11.2017 - 12.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Seasonal Stock Associate
Ralph Lauren
11.2016 - 01.2017
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
- Coordinated product shipments and assisted with logistics planning for efficiency.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Sales Associate
Swarovski
03.2012 - 11.2016
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Michael Kors
10.2014 - 03.2015
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Ambassador
Lush Cosmetics
04.2011 - 03.2012
- Cultivated strong customer relationships through personalized service and product knowledge.
- Analyzed customer feedback to refine service approaches and improve overall satisfaction scores.
- Streamlined operational processes within the store to enhance efficiency and reduce wait times for customers.
Seasonal Stock Associate
UGG Australia
11.2011 - 01.2012
- Collaborated with team members to maintain optimal store presentation and merchandising standards.
- Organized stockroom inventory to enhance accessibility and streamline restocking processes.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
Opera Singer
After School Matters/ HHW Vocal Arts Ensemble
09.2008 - 05.2010
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Arts - Entertainment Business
SAE Institute
Chicago, IL08-2025
Study Abroad - Music Performance
Conservatorium Van Amsterdam
Amsterdam, NL12.2013
Bachelor of Arts - Music Performace
Central State University
Wilberforce, OH12-2028
High School Diploma - undefined
Kenwood Academy High School
Chicago, IL07.2010
Skills
- Direct Sales
- Client Support
- Problem-solving
- Project management
- Cross-functional collaboration
- Data entry
ACTIVITIES & HONORS
Jeremy Winston Choral International, Trinity United Church of Christ Sanctuary Choir, Infiniti Dance Team, Central State University Chorus, Central State University Student Government Association, Central State Intercollegiate Debate Association, Black Defined Modeling Troop, Kenwood Academy Concert Choir, and Chicago’s All-City Chorus
Timeline
Package Handler
United Postal Service, UPS
07.2025 - 11.2025
Gas Station Clerk
Speedway Gas Station
08.2024 - 11.2024
Customer Service Representative
Walgreens
10.2022 - 04.2023
Training Supervisor Manager
Diplomat Marketing Group
08.2019 - 03.2020
Seasonal Sales Associate
Victoria’s Secret
11.2017 - 12.2017
Sales Associate
Forever 21
10.2017 - 08.2018
Seasonal Stock Associate
Ralph Lauren
11.2016 - 01.2017
Sales Associate
Michael Kors
10.2014 - 03.2015
Sales Associate
Swarovski
03.2012 - 11.2016
Seasonal Stock Associate
UGG Australia
11.2011 - 01.2012
Sales Ambassador
Lush Cosmetics
04.2011 - 03.2012
Opera Singer
After School Matters/ HHW Vocal Arts Ensemble
09.2008 - 05.2010
High School Diploma - undefined
Kenwood Academy High School
Associate of Arts - Entertainment Business
SAE Institute
Study Abroad - Music Performance
Conservatorium Van Amsterdam
Bachelor of Arts - Music Performace
Central State University