PIYUSH PATEL

key initiatives executed:

• Spearheaded digital engineering platform project, transitioning legacy application to AWS cloud solution. Managed pricing operations for 1,000+ stations, ensuring 24/7 uptime and accurate gas price management. Collaborated with executive and technical stakeholders to align project goals and deliverables. Developed comprehensive project plans utilizing value stream delivery and work breakdown structures. Executed project within timeline, mitigating scope creep and managing risk effectively. Achieved cost savings of $100,000 per month while enhancing reliability of pricing system. Implemented serverless architecture in AWS to optimize performance and scalability. Coordinated cross-functional teams to ensure seamless communication and collaboration throughout project.
• Enhanced sales processes by integrating and visualizing client customer data. Transitioned Tableau analytics to Azure cloud, ensuring long-term scalability. Leveraged engaging data visualization for real-time coverage and pricing scenarios. Led requirements gathering and stakeholder engagement for project alignment. Directed project planning and execution with emphasis on quality delivery. Controlled scope adjustments and new requirements to achieve successful product launch. Drove increase in new and renewal business through effective tool implementation.

• As an engineering manager was responsible for growth of full stack agile teams on client Transformative program with goal to deliver real time connected experience that involves development of high availability distributed platform with micro frontend UIs, enterprise insurance APIs, domain modelling concepts.
• Piloted deployment of the solutions to cloud working with vendor teams through high uncertainty and using new technologies
• Recognized for ability to mature Agile teams across different functional groups with hiring, onboarding, and mentoring of 20+ team members and 10 direct reports.
• Due to subject matter expertise in insurance domain was requested to champion the enterprise insurance schema standards in collaboration with data stewards.
• Also, individual contributor on API designs and integration work across 20+ systems.

• As engineering manager was responsible for doing what it takes to deliver a highly scalable, resilient, quality automation project for insurance domain which involved applying design thinking approach from ideation, POC, Pursuit, planning, hiring, and developing best team, implementation and change management
• Acted as liaison, collaborator and soother of end users, sponsor, business technology.
• Analyzed scope of requirements and created first designs.
• Kept close watch on project health and provided undivided attention to high priority items when execution.
• Project was delivered with incremental use cases in phases and finally led to automation of daily manual volume of 4000 auto and property insurance transactions/day, better SOX compliance, realized savings in costs to back-office operations by 600K/year.

• As a technology lead, I led teams and successfully delivered on 50+ strategic, cross functional, enterprise-wide projects across geographical location and took ownership of client point of Sale Web based IT application system which is the backbone that allows client insurance company to deliver high impact business enabler to service customer and generate new sales for agency and direct channels. Also, as continuous improvement leader led many continuous improvements on application that led to re-use and better maintainability, knowledge management activities, production support triage activities.

• As a software engineer, I worked on SDLC for an auto insurance product that involved coding and testing for business logic and UI, integration with rating, risk systems, creating web services that helped with successful modernization of insurance legacy application to a fully web-based enterprise solution. This application is used by 50K insurance agents and back-office operations handling more than 1M transactions per day for quoting, new business, endorsements.