Andrew Miller
West Chicago
Summary
Dynamic Assistant Manager with proven skills in customer service, money handling, and conflict resolution. Known for enhancing customer satisfaction and fostering strong relationships, consistently driving operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
GameStop
Geneva, IL
11.2025 - 01.2026
- Assisted in daily store operations, ensuring smooth customer service and product availability.
- Supported inventory management by tracking stock levels and conducting regular audits.
- Trained new staff on company policies, customer engagement techniques, and operational procedures.
- Executed promotional setups and maintained visual merchandising standards to enhance customer experience.
Assistant Manager
Zumiez
Aurora, IL
11.2024 - 08.2025
- Collaborated with team members to resolve customer inquiries and enhance satisfaction levels.
- Analyzed sales data to identify trends and recommend improvements for inventory turnover.
- Managed cash handling procedures, ensuring accuracy during transactions and end-of-day reconciliations.
- Developed strong relationships with customers, fostering loyalty through personalized service interactions.
Assistant Manager
Zumiez
Orange Park, FL
03.2023 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Fleming Island High School
Fleming Island05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Multi-tasking
- Conflict resolution
- Time management
- Strong work ethic
Certification
- Microsoft Word Certified - 2018
- Microsoft PowerPoint Certified - 2018
- Microsoft Excel Certified - 2018
Timeline
Assistant Manager
GameStop
11.2025 - 01.2026
Assistant Manager
Zumiez
11.2024 - 08.2025
Assistant Manager
Zumiez
03.2023 - 09.2024
High School Diploma -
Fleming Island High School