Dynamic Repair Shop Manager at Highland Big R Farm and Home, excelling in customer service and team leadership. Proven expertise in maintenance and repairs, particularly with outdoor power equipment. Successfully streamlined repair processes, enhancing efficiency and customer satisfaction. Skilled in invoicing and decision-making, ensuring a safe and productive work environment.
I mainly specialized in customer service and replacement parts for outdoor power equipment such as mowers, trimmers, blower and etc.
At the same time I also manage our repair shop by consolidating repair tickets and totaling bills, as well as repair/work on mowers and 2-cycle equipment if needed.
I was basically a farm hand for a bit of time cleaning and washing hog pens.