Summary
Overview
Work History
Education
Skills
Timeline
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Phoenix Lewis

Alhambra

Summary

Dynamic Repair Shop Manager at Highland Big R Farm and Home, excelling in customer service and team leadership. Proven expertise in maintenance and repairs, particularly with outdoor power equipment. Successfully streamlined repair processes, enhancing efficiency and customer satisfaction. Skilled in invoicing and decision-making, ensuring a safe and productive work environment.

Overview

5
5
years of professional experience

Work History

Repair Shop Manager

Highland Big R Farm and Home
06.2023 - Current

I mainly specialized in customer service and replacement parts for outdoor power equipment such as mowers, trimmers, blower and etc.

At the same time I also manage our repair shop by consolidating repair tickets and totaling bills, as well as repair/work on mowers and 2-cycle equipment if needed.

Farm Hand

Brian Desain
02.2021 - 01.2023

I was basically a farm hand for a bit of time cleaning and washing hog pens.

Education

High School Diploma -

Highland High School
Highland, IL
05-2024

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing
  • Team leadership
  • Decision-making
  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Engine repair
  • Tire services
  • Welding and fabrication
  • Work order management

Timeline

Repair Shop Manager

Highland Big R Farm and Home
06.2023 - Current

Farm Hand

Brian Desain
02.2021 - 01.2023

High School Diploma -

Highland High School
Phoenix Lewis