Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Owens

Springfield,Illinois

Summary

Talented professional with extensive experience in information systems planning and data analysis. Proactive and goal-oriented with top strengths in coordinating projects and solving computer, operational or team issues. Background includes supporting systems needs at [Description of businesses or facilities]. Top strengths in data gathering, upgrade planning and implementation management. Certified in [Area]. Achievements include contributing to [Description] update to completely revamp existing system serving [Number] users. Experienced with Windows, Macintosh and Linux systems. Dynamic [Job Title] committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

42
42
years of professional experience

Work History

Information Systems Analyst

State Of Illinois-DOIT
12.2015 - Current
  • Enhanced system efficiency by implementing new software and hardware solutions.
  • Streamlined data management processes for improved accuracy and accessibility.
  • Reduced security risks with regular system audits and vulnerability assessments.
  • Optimized network performance, ensuring minimal downtime and maximum user satisfaction.

Utility Locator

USIC Utility Locating Service
04.2008 - 11.2015
  • Enhanced safety by accurately identifying and marking underground utility lines.
  • Reduced damage claims by meticulously locating and documenting buried utilities.
  • Improved efficiency with prompt response to locate requests from contractors and homeowners.
  • Increased customer satisfaction by providing thorough explanations of markings and utility locations.

Senior Sales Executive

EMC Corporation
09.2006 - 12.2008
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Expanded market presence by identifying new business opportunities and successfully closing deals.
  • Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.

Principle President- CEO

PSO, INC
09.1995 - 12.2008
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

Branch Operations Manager

Wang Laboratories
04.1982 - 07.1995
  • Improved branch efficiency by streamlining operations and implementing new processes.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Reduced staff turnover with effective training programs and employee support initiatives.
  • Increased overall sales, implementing targeted marketing strategies and promotional campaigns.

Education

Associate of Science - Business Law

Illinois Central College
East Peoria, IL
12.

Bachelor of Science - Computer Science

Community College of The Airforce
Sheppard AFB, Tx
09.1982

Skills

  • Machine Learning
  • System improvements
  • Network Administration
  • Technical Support

Timeline

Information Systems Analyst

State Of Illinois-DOIT
12.2015 - Current

Utility Locator

USIC Utility Locating Service
04.2008 - 11.2015

Senior Sales Executive

EMC Corporation
09.2006 - 12.2008

Principle President- CEO

PSO, INC
09.1995 - 12.2008

Branch Operations Manager

Wang Laboratories
04.1982 - 07.1995

Associate of Science - Business Law

Illinois Central College

Bachelor of Science - Computer Science

Community College of The Airforce
Phillip Owens