Summary
Overview
Work History
Education
Skills
Timeline
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PHILLIP GOLD

Chicago

Summary

I am an open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. I am an upbeat, customer-focused sales associate with several years of experience in retail environments. I remain flexible and approachable, with strong organizational and time management skills.

Overview

4
4
years of professional experience

Work History

Budtender/Support Staff

Nirvana Center Dispensary
02.2024 - Current
  • Greeted customers, answered questions, and provided professional assistance.
  • Recommended products to customers.
  • provided advice based on customers needs.
  • Ensured the store was clean and organized.
  • Received and processed payments.
  • Followed applicable laws and company regulations.


Agent in Charge

Zen Leaf
09.2021 - 11.2022
  • Oversaw compliance with State and cannabis regulations.
  • Managed day to day operations of cannabis facility.
  • Ensured implementation and adherence to security protocols.
  • Maintained accurate record-keeping and reporting.
  • Liaise with regulatory authorities for inspections and communication.
  • Implemented safety measures for staff and customers.
  • Supervised and coordinated staff training on legal and operational requirements.
  • Monitored inventory control and distribution processes.
  • Addressed any compliance issues promptly and effectively.
  • Stayed updated on changes in cannabis laws and regulations in Illinois.

Lead Budtender

Zen Leaf
03.2021 - 08.2021
  • Provided unmatched customer services to every customer.
  • Stayed compliant with company policies and state regulations.
  • Built meaningful and long-lasting rapport with customers.
  • Stayed up to date with product knowledge and inventory.
  • Consistently maintained inventory counts in the morning and other daily tasks that prepped for an effective close.
  • Accurately processed sales transactions.
  • Educated first-time cannabis consumers on products.

Education

Associate of Arts - Computer Science

Associate of Arts
Des Plaines, IL
05-2025

Skills

  • Teamwork and collaboration
  • Customer Needs Assessment
  • Verbal and Written Communication
  • Creative Thinking
  • Cash Handling
  • Problem Solving

Timeline

Budtender/Support Staff

Nirvana Center Dispensary
02.2024 - Current

Agent in Charge

Zen Leaf
09.2021 - 11.2022

Lead Budtender

Zen Leaf
03.2021 - 08.2021

Associate of Arts - Computer Science

Associate of Arts
PHILLIP GOLD