Summary
Overview
Work History
Education
Skills
Timeline
hobbies like Video/Photo editing + gaming

Philip Boubenchikov

Summary

Dedicated IT professional with a proven track record in team leadership and technical expertise. Skilled in providing comprehensive support for both Windows and MacOS systems, managing critical infrastructure components, and optimizing IT budgets. Proficient in fostering strong vendor relationships and ensuring compliance with organizational standard.

Overview

4
4
Languages
2
2
Certifications
7
7
years of professional experience

Work History

IT Team Lead

Clalit Health Services
05.2022 - Current

Led a team, providing comprehensive IT support for Windows/MacOS systems, managing critical infrastructure including Active Directory, Exchange, Citrix, and VPN. Orchestrated virtual environments with Hyper-V/VMware, maintained network infrastructure, and ensured compliance. Spearheaded budget management, vendor relations, and served as sole administrator for research software. Managed on-premises servers for Windows/Linux, ensuring reliability.

Help Desk Specialist - Promoted to QA

Rapid Image
09.2020 - 05.2022

Tire 3 work with RapidOne system, Provide technical support to customers. preform manual QA on new beta system updates and work closely with dev team to resolve the issues.

Work in SQL databases to resolve various issues.

Managed SAP.

Worked on Calls + Chats of over 80+ customers daily with required tasks on the side.

Hardware Technician

Apple
12.2019 - 09.2020

Hardware technician for all Apple products.

Became apple certified Mac, MacOS, IOS technician

Tech Support \ Escalation Manager \ IT Specialist

CSG (DELL Israel Outsource)
06.2017 - 12.2019

Tire 1 Tech support promoted to Tire 2 then 3.

Promoted to Escalation Manager doing Offline work with Dell enterprise partners in israel, dealing with DOAs and complicated

promoted to the office IT Specialist managed the office AD and exchange.


Education

Cyber Security Specialist - Cyber Security

HackerU
04.2001 -
  • CCNA
  • CCNP

Skills

    Cisco Products and Soft

undefined

Timeline

IT Team Lead - Clalit Health Services
05.2022 - Current
Help Desk Specialist - Promoted to QA - Rapid Image
09.2020 - 05.2022

Apple ACPT

02-2020

CCNP

02-2020
Hardware Technician - Apple
12.2019 - 09.2020
Tech Support \ Escalation Manager \ IT Specialist - CSG (DELL Israel Outsource)
06.2017 - 12.2019
HackerU - Cyber Security Specialist, Cyber Security
04.2001 -

hobbies like Video/Photo editing + gaming

From the age of 13 I have been offering to do small projects for people online like

e.g

* Creating logos in Photoshop

* Editing videos they would like to share online

* Creating customer intros for those videos

* Modeling photoshoot photoshop edits

From the age of 5 been gaming on various different platforms, since then it stuck with me as a hobby.

Similar Profiles

CREATE PROFILE
Philip Boubenchikov