PHAN TRUC
Chicago
Summary
Energetic Student Activities Clerk at Western Iowa Tech Community College with mastery in document review and a commitment to enhancing customer satisfaction. Dynamic candidate with a background in Psychology and Association degrees, ready to bring value and innovation to a new role. Strong empathy and excellent communication skills contribute to providing valuable insights and support in a psychological setting. Knowledge of psychological theories and research methods, along with skills in data analysis and report writing, focused on fostering mental well-being and personal growth.
Overview
1
1
year of professional experience
Work History
Student Activities Clerk
Western Iowa Tech Community College
12.2023 - Current
- Energetically contributed to Western Iowa Tech Community College as a Student Activities Clerk, mastering document review and enhancing customer satisfaction
- Excelled in multitasking and scheduling, significantly improving office efficiency
- GPA 3.4
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
Bachelor of Arts - Psychology
North Park University
Chicago, IL05-2027
Associate of Arts - PSYCHOLOGY
Western Iowa Tech Community College
Sioux City, IA12.2024
Skills
- Document Review
- Processing mail
- Customer Satisfaction
- Scheduling and calendar management
- Customer satisfaction
- Attention to Detail
- Document management
- Research
- Basic accounting
- Schedule and calendar management
- Calendar management
- Meeting coordination
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Interests
- Playing Sports
- Animal Care
- Volunteering
- Gym Workouts
- Video Gaming
- Reading
- Martial Arts
- Robotics
Timeline
Student Activities Clerk
Western Iowa Tech Community College
12.2023 - Current
Bachelor of Arts - Psychology
North Park University
Associate of Arts - PSYCHOLOGY
Western Iowa Tech Community College
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