Peyton Grannis
Algonquin
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
05.2023 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Bachelor of Science - Biochemistry
Augustana College
Rock Island, IL05-2027
CNA Certification - CNA
Avid Cna School
Roselle, IL06-2025
Skills
- Proper labeling
- Intravenous admixture preparation
- Drug safety
- Insurance reconciliation
- Resolving customer issues
- Team collaboration
- Cultural sensitivity
- Active listening
- Basic life support
- Time management
- Toileting assistance
- Dressing assistance
- Multitasking and organization
- Physical stamina
- Patient care
- Critical thinking
- HIPAA compliance
- Feeding assistance
- Attention to detail
- Emotional support
- Flexibility and adaptability
- Maintaining confidentiality
- Patient advocacy
Certification
- CPhT - Certified Pharmacy Technician
- CNA - Certified Nurse Assistant
Timeline
Pharmacy Technician
Walgreens
05.2023 - Current
Bachelor of Science - Biochemistry
Augustana College
CNA Certification - CNA
Avid Cna School