Summary
Overview
Work History
Education
Skills
Timeline
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Peter Thompson

Oak Brook

Summary

I am a driven and community focused 21 year old seeking to begin a career in Law Enforcement. Possessing ample amounts of experience with customers as well as developed interpersonal skills, I am a well rounded team player. My strongest skills are in team building and de-escalation, being able to encourage and ease tension in order to best support any team I am a part of.


Through a career in Law Enforcement, I hope to utilize my skills in conflict resolution and passion for community interaction by working in Law Enforcement, aiming to serve with integrity and promote a safe and united community.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
09.2024 - 12.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Barista Manager

Steam Coffee Co.
09.2017 - 11.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed Food Service Certification, Encouraging healthy Food-Safe environment.

Education

No Degree - 79 Credits Earned

DePaul University
Chicago, IL

High School Diploma -

Timothy Christian High School
Elmhurst, IL
05-2022

Skills

  • Team Leadership - Great at team-building to encourage cohesion and improve performance
  • Client Interaction - Always acting respectful and engaging in light conversation to put the client at ease
  • Exceptional customer service - Willing to listen and put the customer first
  • Conflict mediation - Able to de-escalate high energy situations, by providing kind accommodations to difficult patrons
  • Adaptable Problem Solver - Willing to adapt and change trajectory when needed
  • Team player - Willing to do what is necessary to improve team performance

Timeline

Barista

Starbucks
09.2024 - 12.2024

Barista Manager

Steam Coffee Co.
09.2017 - 11.2022

No Degree - 79 Credits Earned

DePaul University

High School Diploma -

Timothy Christian High School

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