Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Perla Moreno

Chicago

Summary

Dynamic Care Supervisor at Help At Home with proven expertise in compliance and performance monitoring. Adept at resolving client issues and enhancing staff communication, ensuring high-quality care. Recognized for effective payroll processing and fostering teamwork, contributing to improved client satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Care Supervisor

Help At Home
06.2024 - Current

Experienced in managing client and employee files, maintaining accurate documentation, and ensuring compliance with legal and company policies. Skilled in training field staff on client care plans, monitoring performance, and delivering high-quality personal care services. Proficient in communicating schedules and updates with clients, staff, case managers, and management teams. Expertise in handling payroll for home care aides, making employee schedules, and conducting client satisfaction survey. Strong problem-solving abilities, handling client complaints, and resolving issues as needed. Demonstrated ability to prepare and submit reports, track client progress, and ensure adherence to regulatory requirements.

Childcare Assistance

Kids Universe Day Care
01.2021 - 02.2023

Ensured child safety through vigilant supervision and rule enforcement. Fostered social skills with group activities and teamwork. Promoted healthy habits by preparing nutritious meals. Encouraged self-confidence with age-appropriate responsibilities. Managed schedules and transportation while maintaining open communication with parents. Maintained a clean and organized environment for children's well-being

Education

High School Diploma -

George Washington High School
3535 E 114th St, Chicago, IL 60617
07-2020

Skills

  • File & Documentation Management
  • Compliance & Policy Adherence
  • Performance Monitoring
  • Client & Staff Communication
  • Payroll Processing
  • Scheduling & Coordination
  • Problem-Solving & Conflict Resolution
  • Report Preparation & Regulatory Compliance
  • social & teamwork development
  • Multitasking
  • Workflow coordination

Languages

Spanish
Professional Working

Timeline

Care Supervisor

Help At Home
06.2024 - Current

Childcare Assistance

Kids Universe Day Care
01.2021 - 02.2023

High School Diploma -

George Washington High School
Perla Moreno