Dynamic Care Supervisor at Help At Home with proven expertise in compliance and performance monitoring. Adept at resolving client issues and enhancing staff communication, ensuring high-quality care. Recognized for effective payroll processing and fostering teamwork, contributing to improved client satisfaction and operational efficiency.
Experienced in managing client and employee files, maintaining accurate documentation, and ensuring compliance with legal and company policies. Skilled in training field staff on client care plans, monitoring performance, and delivering high-quality personal care services. Proficient in communicating schedules and updates with clients, staff, case managers, and management teams. Expertise in handling payroll for home care aides, making employee schedules, and conducting client satisfaction survey. Strong problem-solving abilities, handling client complaints, and resolving issues as needed. Demonstrated ability to prepare and submit reports, track client progress, and ensure adherence to regulatory requirements.
Ensured child safety through vigilant supervision and rule enforcement. Fostered social skills with group activities and teamwork. Promoted healthy habits by preparing nutritious meals. Encouraged self-confidence with age-appropriate responsibilities. Managed schedules and transportation while maintaining open communication with parents. Maintained a clean and organized environment for children's well-being