Pedro Olivo
40 Center St Union Hill
Summary
Versatile field service technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to working in a high paced environment. Focused, reliable and results-driven with good safety records and attention to detail. Very dependable technician who has build great bonds with customers, and always ready to take on new challenges. Want to share my knowledge with others, and continue to grew it by learning from others.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
02.2021 - Current
- 1 year 6 months in shop
- While in shop, helped rental with repairs. Have understanding of their process, and expectations
- Completed 100% of PM's month after month
- Have dealt with in house, and out in the road accounts
- Helped turn WCD around to be much more stable by doing a lot of big repairs at the start, keeping up with PM's afterwards, and communicating with customer
- Have done various big jobs including, but not limited to reach assemblies, mast replacements, articulation tables, and PE fork assembly swaps
- Have socialized with majority of team 9 in, and outside of work. Will have good chemistry from the start
- Have good relations with lots of people in Crown, aiding me with parts, transport, customer care, welding, batteries, and more
- Enjoy being clean, organized, and take pride in my work.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate in applied science - automotive service technology
Joliet Junior College
Joliet, IL12.2019
Skills
- Turret trained
- InfoLink trained
- Work order prioritization
- Bilingual
- Record keeping
- Accountability and work ethic
- Mechanical background
- Proficient in electrical diagnosis
Timeline
Field Service Technician
Crown Lift Trucks
02.2021 - Current
Associate in applied science - automotive service technology
Joliet Junior College