Payton Price
Loves Park
Summary
Dynamic and detail-oriented professional with a proven track record at Sam's Club, excelling in customer service and relationship building. Recognized for consistently meeting quality goals and enhancing customer satisfaction through efficient order fulfillment and effective communication. Skilled in planning and organization, ensuring a seamless shopping experience for all customers.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sams Club
07.2025 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Sales Associate
Spirit Halloween
08.2021 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Old Navy
01.2022 - 12.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Acellus
Loves Park, ILSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Customer relations
- Fast learning
Timeline
Personal Shopper
Sams Club
07.2025 - Current
Sales Associate
Old Navy
01.2022 - 12.2022
Sales Associate
Spirit Halloween
08.2021 - 11.2024
Acellus