Paytin Donoghue
Cutler
Overview
3
3
years of professional experience
Work History
Service Crew Member
Mcdonalds, PDI FOODS
Sparta
07.2024 - Current
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Informed customers of daily specials, promotions, and other restaurant information.
- Answered customer questions and took orders.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Kept customer and food preparation areas clean and well-organized.
- Followed all safety guidelines when handling food and beverage items.
- Stocked shelves and cases with new or transferred items.
- Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
- Delivered food and drink items quickly to help minimize customer wait times.
Online Grocery Associate
Walmart
Sparta
11.2022 - 05.2023
- Scanned items when pulling from shelves to update system stock information.
- Greeted customers and answered product or service questions.
- Packaged items with appropriate materials to prevent damage during shipping.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Suggested comparable products to replace out-of-stock items.
- Follow list of groceries customers ordered
- Pull groceries and bag for patient pick up
Cashier/Deli Clerk
Steeleville Market Place
Steeleville
06.2022 - 10.2022
- Assisted customers over the phone regarding store operations, product information and order placement.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped customers find specific products, answered questions, and offered product advice.
- Verified customer age requirement for alcohol or tobacco purchases.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Scanned items and checked pricing on cash register for accuracy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Trico
Campbell Hill, IL05-2022
Skills
- Time management
- Restaurant operations
- Efficient task completion
- Order processing
- Effective communication
- Guest inquiries
- Team collaboration
- Customer service
- Cash handling
- Adaptability
- Food safety compliance
- Food arrangement
- Product knowledge
- Problem solving
- Attention to detail
Timeline
Service Crew Member
Mcdonalds, PDI FOODS
07.2024 - Current
Online Grocery Associate
Walmart
11.2022 - 05.2023
Cashier/Deli Clerk
Steeleville Market Place
06.2022 - 10.2022
High School Diploma -
Trico