Paul Malinowski
Homer
Summary
Results-driven professional with proven customer service skills, known for resolving issues efficiently and ensuring high satisfaction. Experienced in team collaboration and safety compliance.
Overview
37
37
years of professional experience
Work History
Warehouse
Walmart
Savoy
05.2024 - Current
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded goods from delivery trucks using powered equipment.
- Conducted regular inspections and maintenance of forklift equipment for safety compliance.
- Organized storage layouts for optimal space utilization and easy access to products.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Universal Banker
Busey Bank
Tolono
03.2020 - 06.2023
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Assisted clients with account inquiries and banking services.
- Processed customer transactions efficiently and accurately.
- Educated customers on products and services offered by the bank.
- Maintained knowledge of banking regulations and compliance requirements.
Sales Manager
Awesome Machines
Savoy
03.2017 - 01.2020
- Established relationships with key clients, while maintaining existing customer base.
- Managed customer relationships to foster loyalty and repeat business.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Managed daily operations of sales department, including supervision of staff members.
- Trained and mentored junior sales staff on product knowledge and techniques.
- Resolved customer complaints regarding sales and service.
Concrete Superintendent
Local 143
Champaign
01.1990 - 03.2016
- Supervised concrete placement and finishing for multiple construction projects.
- Coordinated with subcontractors to ensure timely project completion.
- Oversaw material procurement and inventory management for concrete supplies.
- Trained and mentored junior workers in concrete techniques and safety practices.
- Assessed existing conditions at job site such as soil type or drainage issues prior to beginning construction.
- Performed calculations related to loads, quantities of materials needed, using computer software programs or manual methods.
- Delegated duties to employees based on skillset.
Education
High School Diploma -
Homer High School
Homer, IL03-1985
Skills
- Warehouse logistics management
- Heavy equipment operation
- Inventory management
- Inventory control
- Maintenance & repair
- Project supervision
- Customer relationship management
- Customer service
- Detail orientation
- Organizational skills
- Time management
- Safety training
Timeline
Warehouse
Walmart
05.2024 - Current
Universal Banker
Busey Bank
03.2020 - 06.2023
Sales Manager
Awesome Machines
03.2017 - 01.2020
Concrete Superintendent
Local 143
01.1990 - 03.2016
High School Diploma -
Homer High School