Paula Goldman

Visionary professional with the ability to develop, deploy, and measure customer campaigns at key lifecycle moments to mitigate risk, drive adoption, and provide customer enablement. Collaborative team-player with high emotional intelligence and the capacity to partner with Support leadership to identify retention trends within the customer base. Exceptional communicator and change agent with a sharp power of observation, able to simplify sophisticated issues to make them easily comprehensible for a broader audience. Dedicated, high-energy self-starter with the experience and skill to plan, prioritize, manage, and identify user behavior and signals to promote adoption and engagement. Motivated team builder with the capacity to lead by example by adhering to core values in all day-to-day interactions with colleagues; able to leverage signals to drive actionable account health triggers across customer segments. Highly effective strategist with the capacity to use creativity to determine the best course of action for the organization as a whole through use of skills that transfer across multiple industries and positions.