Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Gantt

Chicago

Summary

Passionate Event Volunteer with experience in coordinating and supporting all aspects of event planning and execution. Strengths include strong communication skills, ability to work well in team settings, and adaptability. Demonstrated success in managing multiple tasks simultaneously while maintaining exceptional attention to detail. Made significant contributions to previous roles by ensuring smooth and efficient events that met objectives, demonstrating effective problem-solving skills and delivering high levels of client satisfaction.

Overview

10
10
years of professional experience

Work History

Event Volunteer

Also
Chicago
01.2023 - 04.2025
  • Monitored crowd flow throughout the duration of the event.
  • Provided information about the event and answered questions from attendees.
  • Assisted in setting up chairs, tables, and other decorations prior to the start of the event.
  • Announced or described attractions to patrons, enticing customers to games and other entertainment.
  • Sold and served refreshments to customers.
  • Answered questions about game rules and establishment policies.
  • Greeted and welcomed guests to the event venue.
  • Served food and beverages to guests during breaks between activities.
  • Maintained order in the event area by ensuring all safety regulations were followed.
  • Managed registration desk for incoming guests and distributed materials.
  • Supervised children's activities during designated times throughout an occasion.
  • Set up and packed up event equipment, leaving area clean and tidy.
  • Greeted or assisted patrons entering or exiting facility.
  • Organized and distributed promotional material to potential customers at the event site.
  • Communicated directions to patrons for points in or outside of facility.
  • Set up signage around venue promoting upcoming events hosted by organization.
  • Collected data on customer feedback regarding products or services being promoted at the event.
  • Worked closely with security personnel to ensure safety of all individuals attending or participating in an event.
  • Tended to patrons with special needs by offering additional assistance.
  • Assisted with clean-up duties after conclusion of event activities.
  • Conducted surveys among attendees to gauge their satisfaction with various aspects of the event.
  • Assisted marketing team in collecting contact information from potential leads generated at events.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Staffing Manager

Winthrop Nursing Facility
Chicago
01.2015 - 01.2025
  • Handled confidential information with discretion and tactfulness.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Answered phone calls and emails in a timely manner.
  • Assisted with the development of departmental policies and procedures.
  • Monitored emails sent to the company email address; responded to inquiries in a timely manner.
  • Provided support to executive team by managing calendars, scheduling appointments and organizing events.
  • Organized meetings and conferences, prepared agendas and took minutes of proceedings.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Answered telephones, directed calls, and took messages.
  • Greeted visitors in a professional manner and provided them with assistance as needed.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Scheduled interviews with job applicants when required.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Pitched in to help with office tasks during busy periods and staff absences.

Education

High School Diploma -

Kelvyn Park
Chicago, IL
06-1993

Skills

  • Event coordination
  • Crowd management
  • Customer service
  • Safety compliance
  • Registration management
  • Promotional material distribution

Timeline

Event Volunteer

Also
01.2023 - 04.2025

Staffing Manager

Winthrop Nursing Facility
01.2015 - 01.2025

High School Diploma -

Kelvyn Park

Similar Profiles

CREATE PROFILE
Paula Gantt