Patrick Gravett
Hospitality Professional
Chicago,IL
Summary
Hospitality and beverage professional with 10+ years of experience in high-volume on-premise environments, specializing in guest engagement, staff training, premium product presentation, and brand-forward service. Strong background in upselling, account support, inventory control, compliance, and creating memorable consumer experiences. Known for building relationships with bar teams and managers, supporting smooth execution, and maintaining a polished presence that aligns with premium beverage brands.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Bartender
Marriott Marquee
Chicago , Illinois
07.2025 - Current
- Mixed and served a wide range of alcoholic and non-alcoholic beverages in a fast-paced, high-volume hotel environment
- Provided attentive, high-quality customer service to enhance guest satisfaction and repeat business
- Processed transactions accurately using POS systems, handling cash, credit, and debit payments
- Maintained bar cleanliness, inventory organization, and compliance with sanitation and alcohol service standards
- Worked collaboratively with servers, management, and kitchen staff to ensure smooth and efficient operations
- Monitored guest behavior and upheld responsible alcohol service practices
Premium Bartender
Levys Restaurants
Chicago, Illinois
03.2018 - Current
- Deliver premium guest experiences in a high-volume environment while promoting featured beverages through upselling and product recommendations.
- Build strong working relationships with bar staff, management, and service teams to support smooth execution and consistent brand presentation.
- Train and support newer team members on product knowledge, service standards, and efficient bar operations.
- Maintain compliance with liquor regulations, quality standards, and inventory procedures to support operational excellence.
- Contribute to a polished and welcoming atmosphere that encourages repeat business and strong guest loyalty.
Jr Producer /Warehouse Manager
dentsu creative
New York, New York
01.2023 - 03.2024
- Negotiated contracts with vendors and freelancers, ensuring cost-effective solutions without compromising quality or timelines.
- Managed creative assets, ensuring proper storage and organization for easy retrieval during post-production processes.
- Supported post-production processes such as editing and sound mixing, ensuring final products met desired quality standards.
- Developed creative concepts for various projects, resulting in high-quality content that exceeded client expectations.
- Collaborated with marketing teams to create promotional materials for upcoming productions, increasing audience engagement rates.
Bartender
Summer House
Chicago, Illinois
08.2016 - 06.2020
- Provided knowledgeable drink recommendations and elevated guest service in a fast-paced hospitality setting.
- Supported beverage promotions and menu awareness through clear communication with guests and team members.
- Maintained accurate product handling, inventory organization, and cleanliness standards.
- Collaborated with management to ensure smooth service and high customer satisfaction.
- Served high customer volumes during special events, nights, and weekends.
Key Bartender
Four Corners Property
Chicago, Illinois
05.2014 - 08.2018
- Served as a lead point of contact for bar operations, supporting staff coordination and service standards.
- Trained team members on drink preparation, hospitality expectations, and customer service best practices.
- Assisted with inventory tracking, quality control, and maintaining an organized bar environment.
- Helped create a welcoming and efficient atmosphere that supported strong sales performance.
Senior Auditor/Sales
Bevitel
Austin, TX
03.2011 - 05.2014
- Conducted detailed audits and documented operational findings with accuracy and professionalism.
- Analyzed compliance, process quality, and performance metrics to support business improvement.
- Strengthened attention to detail and reporting discipline in a client-facing environment.
- Selling program to multiple bar and corporations
Education
Associate of Science -
Austin Community College
Austin, TX05.2013
Certification
Tips
Timeline
Bartender
Marriott Marquee
07.2025 - Current
Jr Producer /Warehouse Manager
dentsu creative
01.2023 - 03.2024
Premium Bartender
Levys Restaurants
03.2018 - Current
Bartender
Summer House
08.2016 - 06.2020
Key Bartender
Four Corners Property
05.2014 - 08.2018
Senior Auditor/Sales
Bevitel
03.2011 - 05.2014
Associate of Science -
Austin Community College