Patrick DuBrock
Belvidere
Summary
Proven performer at Kohls Department Store, adept in customer service and teamwork. Excelled in engaging customers, fostering repeat business through relationship-building, and collaboratively enhancing store performance. Demonstrated multi-tasking prowess and flexibility, contributing significantly to a customer-centric environment. Skilled in both interpersonal communication and efficient task management.
Overview
1
1
year of professional experience
Work History
Kohls Sales Associate
Kohls Department Store
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage them to come back to the store to shop.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy at Customer Service.
- Collaborated with team members to improve overall store performance, sharing best practices, selling the Kohls Rewards to customers, selling the Kohls Credit Card to customers.
Education
High School Diploma -
Belvidere North High School
Belvidere, IL05.2024
No Degree - Business Administration, Currently Studying
Illinois State University
Normal, ILSkills
- Customer Service, was able to satisfy customers needs by being patient, getting them back into the store for more business, and building relationships
- Teamwork, collaborated with co-workers to finish many tasks managers asked of us
- Multi-tasking strength, did many tasks at once while working at Kohls
- Flexible Schedule, I was willing to work any time of the week during the summer During school, I was willing to work any time on the weekends and after school on week days
Timeline
Kohls Sales Associate
Kohls Department Store
05.2023 - Current
High School Diploma -
Belvidere North High School
No Degree - Business Administration, Currently Studying
Illinois State University
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