Patricia Rigsby
Chicago
Summary
Dynamic food service professional with a positive attitude and strong customer service skills, experienced at the University of Chicago Hospital. Proven ability to adapt quickly in fast-paced environments while ensuring compliance with safety protocols. Recognized for training new staff and maintaining high standards of cleanliness and organization. Quick learner with effective multitasking abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Worker
University of Chicago Hospital
Chicago, IL
07.2024 - 01.2026
- Delivered nutritious meals in compliance with established dietary guidelines and safety protocols to ensure customer satisfaction.
- Assisted in maintaining cleanliness and organization of food service areas.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Adapted quickly to changing priorities in fast-paced hospital environment.
- Supported training of new staff on food preparation and service procedures.
- Followed food safety regulations, ensuring proper handling and storage of products.
- Monitored inventory levels and reported shortages to management for restocking.
- Cleaned and organized kitchen, dining and service areas.
EVS Housekeeper
First Class Workforce Solutions
Chicago, IL
12.2019 - 04.2023
- Ensured adherence to cleanliness and sanitation standards in designated areas.
- Operated cleaning equipment proficiently, including floor scrubbers and vacuums, for effective results.
- Collaborated with team members to streamline daily cleaning processes and improve efficiency.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Fast Food Cashier
Jimmy Best
Chicago, IL
06.2017 - 12.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
Usher
AF Services Inc.
Chicago, IL
06.2015 - 02.2017
- Monitored guest seating and ensured efficient flow during events.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Assisted in crowd management to enhance safety and comfort for attendees.
- Trained new ushers on operational procedures and event protocols.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
- Assisted patrons with seating by giving directions and lighting paths.
- Monitored events to identify potential problems and minimize disruptions.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Supported box office staff by distributing tickets and programs as needed, streamlining entry processes for patrons.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
- Managed ticket verification to streamline entry process for attendees.
- Supported venue management in implementing new procedures for guest service improvement.
- Improved safety, conducting regular checks of aisles and exits for obstructions.
- Coordinated with event staff to address and resolve seating issues, ensuring guest satisfaction.
- Improved crowd control with effective communication and coordination during high-attendance events.
- Assisted in emergency situations, leading to safe evacuation of guests when necessary.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Education
High School Diploma -
Gage Park
Chicago, ILSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Certification
Food handler certification Cpr certification Mandater Reporter certification
Timeline
Food Service Worker
University of Chicago Hospital
07.2024 - 01.2026
EVS Housekeeper
First Class Workforce Solutions
12.2019 - 04.2023
Fast Food Cashier
Jimmy Best
06.2017 - 12.2019
Usher
AF Services Inc.
06.2015 - 02.2017
High School Diploma -
Gage Park