Patricia Hardman
Lexington,Illinois
Summary
Dynamic manager with a proven track record at Hairmasters Institute of Cosmetology, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and decision-making, fostering a productive environment consistently meeting high-quality service standards.
Overview
37
37
years of professional experience
Work History
Manager-Team Leader
Hairmasters Institute of Cosmetology
02.1988 - 06.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Business Management
Lincoln College
Lincoln, Illinois, IL05-1994
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager-Team Leader
Hairmasters Institute of Cosmetology
02.1988 - 06.2025
Associate of Arts - Business Management
Lincoln College
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