PATRICIA DEVEAUX
Maywood,IL
Work Preference
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician/Billing Adjudicator
MacRx LLC
11.2021 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume Long Term Care pharmacy environment.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician Specializing in PAH/CYF/CORE/HEP C
Ingenio Specialty Pharmacy/CVS
08.2017 - 11.2021
- Assist with third party billing and assist with prior authorizations
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Customer service personality eager to assist internal customers
- Strong verbal and written communication skills, professionalism
- Attention to Detail
- Assist with third party billing and assist with prior authorizations
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Follow all current rules and duties of the Pharmacy, Company, and State and Federal laws
- Call and fax doctors' offices for refill authorizations, and schedule deliveries
- Process prescriptions and schedule delivery with patients
- Verifying patients benefits
- Communicated directly with doctors offices via telephone, fax and email.1
Certified Pharmacy Technician Core/Infusion
CVS SPECIALTY
08.2015 - 08.2017
- Verifying patients benefits
- Assist patients and Doctor Offices with the scheduling of medications and supplies
- Providing information to patients, Doctor Offices and Insurance Companies
- Maintaining patients account in timely manner assuring accuracy and efficiency
- Download patients order to ensure prompt delivery
- Update patients accounts with, payment methods, adverse events and medications
Medical Eligibility Specialist
AUTOMATED HEALTH SYSTEMS
01.2014 - 08.2015
- Interviewed applicants and explained scope of different available benefits.
- Resolved discrepancies with client applications to verify eligibility.
- Assign caseload pools for Senior Representatives
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Utilized the Federal Data Hub of Tennessee Medicare and Medicaid
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Court Clerk
DuPage County Courthouse
01.2011 - 01.2014
- Record case dispositions
- Enter Civil, Criminal, Domestic, Child support, DUI, and Drug cases into Database for defendants
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Performed routine data entry or document management.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Maintained and updated electronic databases to accurately and securely store court documents.
Education
High School Diploma -
Proviso East
Maywood, Illinois01.1984
Pre-Requisites For Nursing Program
Triton College
River Grove, IllinoisSkills
- Patient confidentiality
- Pharmacist support
- Problem-solving skills
- Insurance confirmation
- Updating medication histories
- FDA compliance
- Multitasking and organization
- Filling prescriptions
- Medication dispensing
- Billing and coding
- Insurance billing
- Time management
- Attention to detail
- Insurance verification
- Data entry
- FDA and HIPAA compliance
Certification
ExCPT Pharmacy Technician (CPhT) Illinois 9/2019- Current
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician/Billing Adjudicator
MacRx LLC
11.2021 - Current
Certified Pharmacy Technician Specializing in PAH/CYF/CORE/HEP C
Ingenio Specialty Pharmacy/CVS
08.2017 - 11.2021
Certified Pharmacy Technician Core/Infusion
CVS SPECIALTY
08.2015 - 08.2017
Medical Eligibility Specialist
AUTOMATED HEALTH SYSTEMS
01.2014 - 08.2015
Court Clerk
DuPage County Courthouse
01.2011 - 01.2014
High School Diploma -
Proviso East
Pre-Requisites For Nursing Program
Triton College