Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Bauerlein

Champaign

Summary

Personable and communicative, with a knack for building strong customer relationships wi th a positive and upbeat tone. Possesses strong understanding of customer service principles and adept at handling inquiries and resolving issues efficiently. Driven to enhance customer satisfaction and contribute to team success.

Overview

1
1
year of professional experience

Work History

Customer Communications Specialist

Noble Estate Liquidators
01.2025 - Current
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Interpreted contracts and communicated terms and conditions.
  • Monitored customer interactions across multiple channels, identifying trends and implementing improvements to better serve clients'' needs.
  • Managed high-volume inbound and outbound communications, ensuring prompt response times and accurate information dissemination.
  • Boosted overall customer satisfaction ratings by consistently providing exceptional support services throughout the entire communication process.

Cashier (Seasonal)

Old Navy
11.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Meijer
03.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

GED -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Skills

  • Customer communication
  • Contract interpretation
  • Customer satisfaction
  • High-volume communication
  • Customer relationship management
  • Cash handling
  • Point of sale operations
  • Problem resolution
  • Verbal communication
  • Empathy display
  • Multitasking capacity
  • Teamwork and collaboration

Timeline

Customer Communications Specialist

Noble Estate Liquidators
01.2025 - Current

Cashier (Seasonal)

Old Navy
11.2024 - 12.2024

Cashier

Meijer
03.2024 - 08.2024

GED -

Maricopa Community Colleges, Mesa Community College

Similar Profiles

CREATE PROFILE
Patricia Bauerlein