Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Alvarez

Antioch

Summary

Empathetic Speech Pathologist Assistant with caring and understanding approach and strong desire to gain knowledge. Dedicated business professional with over 12 years customer service / sales experience, and 7 years of property management experience. Extensive knowledge of service delivery and proven multitasking abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Coordinator

Offices Of Dr. Richard Rock M.D.
08.2022 - 11.2023
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Collaborated with various departments to streamline processes and improve interdepartmental communication.

Real Estate Broker

Remax Suburban
02.2022 - 08.2023
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Arranged for inspections and surveys of sold properties.
  • Assisted clients in financial planning for purchase.
  • Generated lists of properties for sale, locations, descriptions and available financing options.


Project Manager

American Advantage
04.2014 - 05.2021
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.


Guest Service Agent

Chicago Marriott Naperville
04.2013 - 04.2014
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Answered guest inquiries and provided information regarding hotel services and amenities.
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.


Office Coordinator

Advanced Laser Body Care Institute
05.2012 - 04.2013
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Monitored office supplies by checking inventory and placing orders.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Aided colleagues, managers and customers through regular communication and assistance.


Education

Associate of Applied Science - S.L.P.A

College of DuPage
Glen Ellyn, IL
05.2024

Real Estate Broker License - Real Estate

Inland Real Estate School
Oak Brook, IL
11.2021

Associate of Applied Science - Business

Waubonsee Community College
Sugar Grove, IL
07.2014

Skills

  • Verbal and Written Communication
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Purchasing and Procurement
  • Bid Reviewing
  • Vendor Selection
  • Workforce Scheduling
  • Bilingual (English / Spanish)
  • Alternative Communication
  • Articulation therapy
  • Cognitive-Communication
  • Language Intervention
  • Motor Speech Disorders

Certification

  • Licensed Real Estate Agent
  • Licensed Speech Pathologist Assistant

Timeline

Office Coordinator

Offices Of Dr. Richard Rock M.D.
08.2022 - 11.2023

Real Estate Broker

Remax Suburban
02.2022 - 08.2023

Project Manager

American Advantage
04.2014 - 05.2021

Guest Service Agent

Chicago Marriott Naperville
04.2013 - 04.2014

Office Coordinator

Advanced Laser Body Care Institute
05.2012 - 04.2013

Associate of Applied Science - S.L.P.A

College of DuPage

Real Estate Broker License - Real Estate

Inland Real Estate School

Associate of Applied Science - Business

Waubonsee Community College
  • Licensed Real Estate Agent
  • Licensed Speech Pathologist Assistant
Patricia Alvarez