Patricia Alvarez
Antioch
Summary
Empathetic Speech Pathologist Assistant with caring and understanding approach and strong desire to gain knowledge. Dedicated business professional with over 12 years customer service / sales experience, and 7 years of property management experience. Extensive knowledge of service delivery and proven multitasking abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Coordinator
Offices Of Dr. Richard Rock M.D.
2022.08 - 2023.11
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
Real Estate Broker
Remax Suburban
2022.02 - 2023.08
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Obtained agreements from property owners to place properties for sale with real estate firms.
- Arranged for inspections and surveys of sold properties.
- Assisted clients in financial planning for purchase.
- Generated lists of properties for sale, locations, descriptions and available financing options.
Project Manager
American Advantage
2014.04 - 2021.05
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
Guest Service Agent
Chicago Marriott Naperville
2013.04 - 2014.04
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Office Coordinator
Advanced Laser Body Care Institute
2012.05 - 2013.04
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Monitored office supplies by checking inventory and placing orders.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Aided colleagues, managers and customers through regular communication and assistance.
Education
Associate of Applied Science - S.L.P.A
College of DuPage
Glen Ellyn, IL05.2024
Real Estate Broker License - Real Estate
Inland Real Estate School
Oak Brook, IL11.2021
Associate of Applied Science - Business
Waubonsee Community College
Sugar Grove, IL07.2014
Skills
- Verbal and Written Communication
- Customer Service
- Teamwork and Collaboration
- Time Management
- Positive Attitude and Energetic
- Computer Proficiency
- Purchasing and Procurement
- Bid Reviewing
- Vendor Selection
- Workforce Scheduling
- Bilingual (English / Spanish)
- Alternative Communication
- Articulation therapy
- Cognitive-Communication
- Language Intervention
- Motor Speech Disorders
Certification
- Licensed Real Estate Agent
- Licensed Speech Pathologist Assistant
Timeline
Office Coordinator
Offices Of Dr. Richard Rock M.D.
2022.08 - 2023.11
Real Estate Broker
Remax Suburban
2022.02 - 2023.08
Project Manager
American Advantage
2014.04 - 2021.05
Guest Service Agent
Chicago Marriott Naperville
2013.04 - 2014.04
Office Coordinator
Advanced Laser Body Care Institute
2012.05 - 2013.04
Associate of Applied Science - S.L.P.A
College of DuPage
Real Estate Broker License - Real Estate
Inland Real Estate School
Associate of Applied Science - Business
Waubonsee Community College
- Licensed Real Estate Agent
- Licensed Speech Pathologist Assistant
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