Parveen Sultana

Chicago

Summary

Motivated and detail-oriented Medical Assistant with strong clinical and administrative skills, focused on delivering efficient, high-quality patient care. Experienced in patient intake, vital signs, and EHR systems, with a passion for supporting medical teams, improving patient outcomes, and contributing to a collaborative hospital environment.

Overview

year of professional experience

Certification

Work History

Medical Assistant

Northwest General Hospital & Research Center

11.2024 - Current

Performed all of the responsibilities of a certified medical assistant in a hectic urgent care facility.
Took vital signs, triaged patients, and helped in all aspects of patient care.
Helped patients with all of their needs, including walking, transfer, and exam preparation. 95% of post-visit patient questionnaires were positive.
Upheld HIPAA consistently. helped create the Risk Management Plan and Assessment. found five areas of increased risk and assisted in fixing them.
Completed accurate and brief EHR paperwork for each visit. Maintained 22% fewer errors than average.

Medical Assistant Extern

Saint Francis Hospital

08.2024 - 10.2024

Streamlined patient check-in processes, reducing average wait times by 15%.
Monitored more than ten patients, taking vital signs such as blood pressure, temperature, and pulse to look for abnormalities.
Maintained strict HIPAA compliance while managing sensitive patient records and insurance documentation.
Performed physician referrals and provided pre-certification services as needed.
Learned practical emergency medical skills.

Education

Associate of Applied Science - Medical Assisting

Computer Systems Institute

06-2024

Skills

Clinical: Vital signs monitoring, ECG/EKG administration, phlebotomy, immunizations, sterile field preparation, and point-of-care testing
Administrative: Electronic Health Records (EHR/EMR - Epic, Cerner), medical billing/coding (ICD-10, CPT), patient scheduling, and insurance verification Increased the use of telehealth by 40% by facilitating remote monitoring and virtual patient interactions

Soft Skills: Compassionate patient communication, bilingual(English/Spanish), crisis management, and interdisciplinary collaboration & Team Management

Websites

SMART Career Goals

Goal 1 (Short-Term: Education & Certification) Successfully finish a medical assistant training program and obtain my Certified Medical Assistant (CMA) credential within the next 12 months to be eligible for work in a prestigious Chicago hospital.
Goal 2 (Mid-Term – Employment & Skill Development) Secure a full-time position as a medical assistant at a reputable Chicago hospital within six months of obtaining my certification. There, I'll enhance my clinical, administrative, and patient-care abilities while upholding high standards of professionalism and compliance.
Goal 3: Long-Term Professional Development To enhance patient care and career fulfillment, I aim to advance my healthcare career within three to five years by either pursuing additional healthcare education or specializing in a clinical area, such as pediatrics, cardiology, or internal medicine.

Career Mission Statement

As a medical assistant in a notable Chicago hospital, my goal is to support healthcare teams while supporting patient comfort, safety, and trust by providing timely, trustworthy, and patient-centered care. I'm dedicated to continuing education, excellence, and improving patients' lives by providing outstanding clinical and administrative support.

Accomplishments

Completed 40 clinical hours in diagnostic and portable X-rays.
Recognized for outstanding dedication to patient care.
Recognized for going above and beyond the call of duty.
Supervised team of 20 staff members.