Pape Mamadou Seck
CHICAGO
Summary
Dynamic manager and graphic designer with a proven track record at IMPRIMAG, excelling in project management and customer service. Improved customer satisfaction through effective dispute resolution and creative design solutions, driving engagement and profitability. Proficient in cost control and team building.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
IMPRIMAG
01.2019 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Accomplished multiple tasks within established timeframes. Production supervision (printing, binding, assembly, design)
Graphic Designer
IMPRIMAG
04.2015 - 04.2023
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Education
Bachelor of Arts - BTS Design Graphique
SUPIMAX
DakarSkills
- Project management
- Cost control
- Customer service
- Social media marketing
- Graphic design
- Production supervision
- Team building
Accomplishments
- Collaborated with team of DTV in the development of HOLDING GUEYE.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborate with the Senegalese Ministry of Health for the manufacture and installation of advertising panels.
Certification
- Color Management Professional Master Certification at SUPIMAX
- Responsive Web Design Certification at SUPIMAX
- User Experience (UX) Certification at SUPIMAX
Languages
English
Elementary
Timeline
Manager
IMPRIMAG
01.2019 - 05.2023
Graphic Designer
IMPRIMAG
04.2015 - 04.2023
Bachelor of Arts - BTS Design Graphique
SUPIMAX
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