Summary
Overview
Work History
Education
Certification
Hobbies and Interests
Timeline
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Paola Ramos

Aurora,IL

Summary

Executive Project Partner with eight years of experience optimizing outcome metrics, revenue, productivity, engagement, and service quality across multiple service lines. Committed to providing reliable and robust support to the organization. Enthusiastic to promote a culture of continuous improvement and top-level performance. Strong analytics skills allowing to identify areas of opportunities, effective responses to trends and mitigate risk to the organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Project Partner (Manager Level)

NM Central DuPage Hospital
06.2023 - Current
  • Provides Project Manager support to C-Suite leadership on a variety of high-level projects.
  • Collects data and develops dashboards or trackboards to trend metrics and key performance indicators that demonstrate the progress of projects or initiatives.
  • Designs and presents deliverables that reports out project process metrics, outcomes metrics, and fiscal outcomes.
  • Delivers high-level analytics support to C-Suite leadership.
  • Analyze data and determine recommendation to
  • Identified trends and assessed opportunities to improve processes and execution.
  • Handles logistics, catering, agendas and travel arrangements for meeting and event planning for President's Council and other Executive Leadership meetings.

Executive Assistant

NM Central DuPage Hospital
05.2019 - 06.2023
  • Assisted Executives, Directors and Managers from different organizational levels on a wide variety of projects within 25+ different departments
  • Coordinated capital projects for all Adult Inpatient/ICU, Women and Children's, Behavioral Health and Emergency Department with vendors and internal stakeholders
  • Provided a variety of analytics support to departments and reported out data and outcomes to accreditations
  • Assisted as a resource and provided support to Shared Decision Making Councils initiatives
  • Planned and coordinated hospital and division wide events
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Facilitated training and onboarding for incoming office staff.

Health Unit Coordinator

NM Central DuPage Hospital
01.2017 - 05.2019
  • Served as a liaison between patients and nursing staff.
  • Assisted with processing patient admissions, transfers and discharges.
  • Established and maintained effective communication with staff, physicians and ancillary teams to promote high quality patient care.
  • Assisted nursing staff with supply ordering, submitting patient service requests, contacting other care providers and other administrative duties.
  • Answered internal and external phone calls and escalated and addressed issues as needed.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Assembled and maintained patient medical records and other documents related to patient care.

Events Coordinator

College of DuPage
07.2017 - 08.2018
  • Worked in collaboration with the Student Programming Board to execute engaging, entertaining and educational events for a community college with a diverse student population
  • Formed strong relationships with external vendors.
  • Negotiated with vendors and developed cost-effective event concepts that meet budget goals.
  • Promoted events within different platforms to maximize event attendance and student participation.
  • Created detailed timelines and budgets for events to meet all deadlines.

Education

Bachelor of Science - Health Care Administration

Grand Canyon University
Phoenix, AZ
05.2026

Associate in Applied Sciences - Management

College of DuPage
Glen Ellyn, IL
05.2022

Certification

  • Management Certificate (MANAG.CER), College of DuPage
  • Supervision Certificate (MANAG.CER.SPRV), College of DuPage
  • Microsoft Office Specialist: Excel Associate (Office 2019)

Hobbies and Interests

  • Volunteering and community involvement
  • Social media marketing
  • AI
  • Entrepreneurship
  • Analytics
  • Evidence-based research

Timeline

Executive Project Partner (Manager Level)

NM Central DuPage Hospital
06.2023 - Current

Executive Assistant

NM Central DuPage Hospital
05.2019 - 06.2023

Events Coordinator

College of DuPage
07.2017 - 08.2018

Health Unit Coordinator

NM Central DuPage Hospital
01.2017 - 05.2019

Associate in Applied Sciences - Management

College of DuPage

Bachelor of Science - Health Care Administration

Grand Canyon University

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Paola Ramos