Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Thornsbrough

Danville

Summary

Compassionate employee with strong communication and organizational skills. Experienced in efficiently managing patient registrations and supporting healthcare teams to deliver exceptional patient care.

Overview

8
8
years of professional experience

Work History

Patient Sitter

OSF Sacred Heart Medical Center
Danville, IL
12.2025 - Current

Patient Sitting in the ER or Floor and documenting every 15 minutes what they are doing. Order food for them, Escort to the bathroom

Front Office Assistant

OSF Sacred Heart Medical Center
Danville, IL
05.2023 - Current

Greet patients, Register patients, Check patients In and Out, Schedule follow up appointments, Schedule new referrals, Answer phones, Verify patient information, Clean rooms.

Patient Access Specialist

OSF Sacred Heart Medical Center
Danville, IL
02.2019 - 04.2023

Greeting patients as we are the first Mission Partners that patients see when coming to OSF, Registering patients in ER department, Surgery department, Radiology department and Main Lobby, Verify patient information making sure all patients have an accurate Medical Record, Verifying or adding new patient insurance, collecting payments, Work que, Answering phones, Assisting patients with applying for Financial assistance.

Patient Access Representative

OSF Sacred Heart Medical Center
Danville, IL
02.2018 - 02.2019

same as Patient Access Specialist

Education

High School Diploma -

Oakwood Township High School
Oakwood

Skills

  • Stress tolerance
  • Patient communication
  • Emotional support
  • Compassionate care
  • Maintaining patient privacy
  • Patient monitoring
  • CPR training
  • Self motivation
  • Task prioritization
  • Team collaboration
  • Active listening
  • Excellent communication
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to detail
  • Time management
  • Teamwork and collaboration
  • Problem-solving
  • Teamwork

Timeline

Patient Sitter

OSF Sacred Heart Medical Center
12.2025 - Current

Front Office Assistant

OSF Sacred Heart Medical Center
05.2023 - Current

Patient Access Specialist

OSF Sacred Heart Medical Center
02.2019 - 04.2023

Patient Access Representative

OSF Sacred Heart Medical Center
02.2018 - 02.2019

High School Diploma -

Oakwood Township High School
Pamela Thornsbrough