Pamela Magnuson
Hobby Lobby
Rockford
24
years of professional experience
Business professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills.
Work History
Store Manager
13 Years 8 Months- Directed store operations, aligning daily priorities with sales, merchandising, and customer service standards.
- Supervised hiring, onboarding, and coaching to build capable, accountable store teams.
- Monitored inventory levels, receipt processes, and weekly department ordering to maintain product availability.
- Evaluated sales trends and adjusted staffing, floor coverage, and merchandising plans accordingly.
- Trained department leads on operational procedures, performance expectations, and team development.
- Enforced company policies, safety procedures, and loss prevention practices across departments.
Operations/Sales Manager
8 Years- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Effectively coordinating and managing all store operational activities including; inventory management, facility maintenance, cash office and achieving and exceeding budgeted sales and profits.
- Actively interviewing, hiring, training, developing and scheduling of department leads and sales team associates.
- Maintain store visual and departmental merchandising standards,
- Plan and manage physical inventory,
- Oversee the execution and implementation of all sales driving initiatives and programs.
General Manager
2 Years 6 Months- Directed store operations, aligning sales floor execution with guest experience and brand standards.
- Led hiring, coaching, and performance management for associates and department leaders.
- Managed inventory control, replenishment, and merchandising to maintain stock accuracy and presentation.
- Analyzed sales trends and labor needs to improve productivity and service coverage.
Education
High School Diploma
Skills
Critical thinking in problem-solving
Service excellence
Employee onboarding facilitation
Mentorship development
Strong organizational skills
Operational efficiency management
Strategic thinker
Timeline
Store Manager
Hobby Lobby
02.2013 - CurrentRead More
Operations/Sales Manager
Staples Office Supply
02.2005 - 02.2013Read More
General Manager
Petco Animal Supplies Stores Inc.
08.2002 - 02.2005Read More
Blackhawk Technical College
High School Diploma
Read More