Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Leffler

Quincy

Summary

Proven sales leader with a track record of driving revenue growth and forging strong client relationships at Broadcast Electronics. Skilled in negotiation and CRM proficiency, adept at territory management and customer service. Excelled in leveraging networking and cold calling to exceed sales targets, demonstrated by winning the Cold Call award.

Overview

25
25
years of professional experience

Work History

Western Regional Sales Manger

Broadcast Electronics
07.2022 - Current
  • Developed and maintained strong relationships with key clients, resulting in long-term partnerships and increased revenue.
  • generated new leads by cold-calling and emailing potential customers
  • Established regular communication channels with clients through email newsletters or social media updates
  • Created and delivered presentations to decision makers all throughout the western region of the the United States
  • Received the Cold Call award for most cold calls made.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Prepared and submitted weekly reports to keep management informed of sales activities and progress.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.

Central US Sales Manager

SCMS, Inc.
06.2007 - 07.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.


Inside Sales Representative

Harris Broadcast
09.2001 - 06.2007
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.

Order Management

Harris Broadcast
09.1999 - 08.2001
  • Collaborated closely with other departments for seamless coordination of order management, shipping, and billing processes.
  • Coordinated closely with cross-functional teams to ensure seamless execution of special projects or promotions impacting the order management process.
  • Ensured timely delivery of products to customers through efficient purchase order management.
  • Streamlined procurement processes for increased efficiency in order management and supplier communication.
  • Managed million dollar Intraplex orders from start to finish

Education

Certificate in Travel/Customer Service - Customer Service/Travel

Patricia Stevens Career College
St. Louis, MO
06.1989

Skills

Order Management

Customer Service

Negotiation expertise

Sales Presentations

Sales Training

CRM proficiency

Territory Management

Networking

Contract Negotiations

Sales Pipeline Management

Customer Relationship Building

Cold Calling

Timeline

Western Regional Sales Manger

Broadcast Electronics
07.2022 - Current

Central US Sales Manager

SCMS, Inc.
06.2007 - 07.2022

Inside Sales Representative

Harris Broadcast
09.2001 - 06.2007

Order Management

Harris Broadcast
09.1999 - 08.2001

Certificate in Travel/Customer Service - Customer Service/Travel

Patricia Stevens Career College

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Pamela Leffler