Pamela Arevalo
Aurora
Summary
Dynamic professional with a strong background in hospitality and healthcare, notably at Del Carmen Hospital. Proven ability to enhance guest relations and streamline operations through effective communication and organization. Skilled in problem-solving and team collaboration, consistently delivering exceptional service and fostering customer loyalty. Adaptable and quick learner, committed to excellence in every role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Being in the healthcare field, I have extensive experience in interacting cordially with people. I enjoy meeting new people, helping to solve problems and address concerns. Also, having worked for many years in a store as an owner and attending to customers, I have the experience to generate good sales and provide great shopping experiences for clients. I am also very proactive, as I have always been dedicated to studying and working at the same time, so I am also very good at managing my time to accomplish all the tasks I set for myself day by day.
Overview
7
7
years of professional experience
Work History
Expo Runner
Qz Poke Ramen
03.2025 - 09.2025
- Coordinated food deliveries between kitchen and dining area to ensure timely service.
- Supported kitchen operations by preparing ingredients and maintaining supply inventory.
- Facilitated communication between front-of-house and kitchen staff to streamline service.
- Executed efficient food plating and presentation, enhancing guest experience.
- Assisted in training new staff members on service protocols and menu offerings.
- Monitored dining area cleanliness, addressing issues promptly to maintain high standards.
- Resolved customer inquiries and concerns, ensuring satisfaction and repeat business.
- Collaborated with team members to optimize workflow during peak service hours.
Nursing Assistant
Del Carmen Hospital
03.2021 - 08.2024
- Assisted patients with daily living activities, ensuring comfort and dignity during care.
- Monitored patient conditions by recording vital signs and reporting changes to nursing staff.
- Coordinated mobility aids for patients, enhancing their independence and safety during movement.
- Collaborated with healthcare team members to develop and implement personalized care plans.
- Administered basic first aid and assisted in emergency response situations as needed.
Salesperson
Miski Vegan Store
04.2018 - 11.2023
- Conducted market research to identify customer preferences and trends for product offerings.
- Established strong client relationships to enhance customer satisfaction and loyalty.
- Facilitated engaging sales presentations to highlight product benefits and features.
- Managed territory effectively, ensuring coverage of all potential customer touchpoints.
- Educated customers about vegan products, addressing inquiries to boost purchase confidence.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
Education
Associate of Science - Technical Nurse
Duoc UC
Santiago Of Chile, Chile03-2022
Skills
- Quick learner
- Strong organization
- Guest relations
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Team collaboration
- Cash register operation
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Expo Runner
Qz Poke Ramen
03.2025 - 09.2025
Nursing Assistant
Del Carmen Hospital
03.2021 - 08.2024
Salesperson
Miski Vegan Store
04.2018 - 11.2023
Associate of Science - Technical Nurse
Duoc UC