Manage and evaluate over 200 live automobile insurance claims to determine coverage, liability, and settlement amounts.
Leverage strong analytical skills to evaluate complex property damage scenarios, determining optimal solutions for all parties involved.
Assist policyholders and claimants in navigating the complexities of the insurance claim process, providing clear explanations and guidance when needed.
Environmental Health Specialist
Village Hall
01.2023 - 05.2023
Participated in the Community Development department as an intern to perform field outreach inspections and drive continuous improvement initiatives within environmental health, safety, and sanitation areas.
Protected public safety by conducting over 50 high-risk inspections of food facilities and ensuring compliance with local health regulations.
Performed various data entry tasks such as violation notices, transitioning inspection reports to digital storage, and reconstructing the town's food operation permit application.
Server
Longhorn Steakhouse
01.2021 - 02.2023
Cultivated client relationships through upselling, expanding current accounts, and anticipating customer needs to surpass sales goals.
Encouraged high-profit items to customers such as chef specials and seasonal items to enhance sales numbers by 20% to 30%
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Retail Store Lead
DSW Designer Shoe Warehouse
06.2016 - 01.2021
Increased store efficiency by streamlining processes and implementing effective merchandising strategies.
Organized over 100 promotional events that drove foot traffic into the store while generating awareness about exclusive offers or limited-time deals.
Assisted in budget management, tracking expenses, and monitoring sales data to optimize financial performance.