Owen Jastrzab
DeKalb
Summary
Customer-focused professional with extensive experience in high-volume restaurant service. Proven ability to manage dining experiences efficiently while ensuring exceptional customer satisfaction. Strong communication skills and adaptability contribute to effective teamwork and positive guest interactions. Trained Lifeguard with expertise in safety protocols, CPR, and first aid, recognized for proactive hazard identification and accident prevention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Olive Garden
Gurnee
11.2024 - 08.2025
- Accurately took food and drink orders from customers at tables.
- Served meals and beverages promptly to patrons.
- Engaged customers using strong interpersonal skills.
- Promoted teamwork by assisting colleagues when necessary.
- Processed cash transactions efficiently during peak hours.
Restaurant Busser
Olive Garden
Gurnee
11.2024 - 08.2025
- Cleared and reset tables promptly to enhance guest turnover efficiency.
- Supported team during busy shifts by restocking essential supplies.
- Assisted servers with beverage refills, dish clearing, tray carrying, and food delivery.
- Maintained cleanliness by sweeping floors and removing garbage from dining area.
- Transported filled bus tubs to kitchen for efficient dishwashing.
- Aided teammates with various tasks to ensure exceptional customer service during peak periods.
- Ensured smooth operations by helping staff complete required activities under pressure.
Food Expeditor
Olive Garden
Gurnee
11.2024 - 08.2025
- Coordinated timely delivery of food orders to ensure smooth service flow.
- Communicated with kitchen staff to prioritize and expedite meal preparations.
- Monitored order accuracy and presentation before serving to customers.
- Assisted servers by organizing and distributing food orders efficiently.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
Life Lifeguard
Hurricane Harbor Over Six Flags
Gurnee
05.2023 - 08.2024
- Monitored pool area to ensure compliance with safety regulations.
- Responded promptly to emergencies, performing first aid as necessary.
- Maintained accurate records of incidents, attendance, and pool conditions.
- Alerted patrons to severe weather, directing immediate exit from water.
- Filled out incident reports and submitted them to supervisor for review.
- Utilized training and rescue techniques to assist distressed individuals.
- Communicated regularly with supervisors regarding shift-related issues.
- Observed assigned water zone to ensure swimmer safety.
Education
Some College (No Degree) - Mechanical Engineering
Northern Illinois University
Dekalb, ILSkills
- Mechanical design
- Teamwork
- Problem solving
- Effective communication
- Customer service
- Safety compliance
- Time management
- Memory retention
Languages
English
Full Professional
Certification
- CPR Certified
- Bassett License
References
References available upon request.
Timeline
Restaurant Waiter
Olive Garden
11.2024 - 08.2025
Restaurant Busser
Olive Garden
11.2024 - 08.2025
Food Expeditor
Olive Garden
11.2024 - 08.2025
Life Lifeguard
Hurricane Harbor Over Six Flags
05.2023 - 08.2024
Some College (No Degree) - Mechanical Engineering
Northern Illinois University
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