Owen Holzhauer
Hawthorn Woods
Summary
Dedicated team member skilled in customer service, problem-solving, and teamwork. Committed to delivering high-quality products and efficiently resolving customer issues.
Overview
2
2
years of professional experience
Work History
Team Member
Potbelly
Deer Park, IL
01.2025 - Current
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- Use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
Education
Bachelor of Science - Finance
DePaul University
Chicago, IL06-2030
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Potbelly
01.2025 - Current
Bachelor of Science - Finance
DePaul University