Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
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Oviance Davis

Chicago

Summary

Dynamic and results-driven Sales Development Representative with proven experience in generating new business opportunities, managing outbound prospecting, and building a robust sales pipeline. Expertise in engaging w Enterprise accounts, executing cold calling and email campaigns. Strong collaborator with cross-functional teams to enhance sales strategies, meet KPIs, and deliver exceptional customer experiences.

Overview

4
4
years of professional experience

Work History

Premium Services Representative

Uber Eats
05.2024 - Current
  • Maintained consistent communication with premium members, ensuring their needs were fulfilled and any concerns were promptly addressed.
  • Identified process gaps and suggested innovative improvements to streamline operations and enhance overall customer satisfaction.
  • Delivered comprehensive support to new premium members during the onboarding process, ensuring a seamless transition and positioning them for long-term success.
  • Collaborated with Account Executives to manage outreach strategies, and assist with providing premium support.
  • Handled sensitive client information with discretion while maintaining compliance with data privacy regulations.

Mobile Sales Expert

Tmoblie
12.2022 - 08.2023
  • Engaged with customers in a courteous and professional manner to assess their needs and provide tailored solutions
  • Collaborated closely with the sales team to share best practices, provide strategic recommendations for improving sales closure rates, and ensure customer satisfaction, while working together to achieve collective sales targets
  • Developed trusting relationships with customers by making personal connections.
  • Hit assigned Key Performance Metrics including set expectations of Sales Qualified Leads
  • Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.

Senior Sales Consultant

Xfinity Comcast
01.2022 - 12.2022
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Developed comprehensive understanding of competitor offerings to better position products in the market.
  • Developed large base of repeat clientele through various methods, including quick return phone calls and truthful responses to questions.
  • Acquired new business through prospecting, cold calling and delivering impactful sales presentations.
  • Evaluated clients' needs and created plan of action to provide solutions.

Retail Sales Consultant

Nordstrom
06.2021 - 06.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Assessed conflicts and identified solutions for clients promptly.
  • Identified demand for service offerings through needs assessments.
  • Delivered consistent follow up with customers after merchandise sale by phone or email to answer last-minute questions.

Education

High School Diploma -

Brooks College Prep
06.2020

Skills

  • Enhancing Client Partnerships
  • Computer Proficiency and Microsoft Office
  • Adaptable and Flexible
  • Cold Calling
  • Customer Needs Assessment
  • Problem-Solving
  • Exceptional communication
  • Brand representation
  • Cross-selling techniques

Contact

Chicago, IL 60637

Education

Chicago, IL

Timeline

Premium Services Representative

Uber Eats
05.2024 - Current

Mobile Sales Expert

Tmoblie
12.2022 - 08.2023

Senior Sales Consultant

Xfinity Comcast
01.2022 - 12.2022

Retail Sales Consultant

Nordstrom
06.2021 - 06.2022

High School Diploma -

Brooks College Prep

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Oviance Davis