Oumayma Khoutbi
Worth
Summary
Motivated and results-driven sales professional with over 10 years of experience in sales management, customer relations, and administrative operations. Proven ability to lead sales initiatives, manage key accounts, and drive business growth. Strong communication, negotiation, and problem-solving skills, with a customer-centric approach and a keen eye for market trends. Ready to bring dedication and expertise to a dynamic organization.
Overview
14
14
years of professional experience
Work History
Sales Associate
Speedway
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Manager
L'instant Maison
07.2016 - 08.2024
- Sales professional with strong experience in client advising, sales negotiation, and supplier coordination. Skilled in guiding customers, managing sales processes, and delivering tailored solutions.
- Led customer engagement by advising clients and guiding them in product selection based on their needs and preferences.
- Managed full sales cycle including negotiation, quoting, invoicing, and after-sales service.
- Conducted telephone prospecting and negotiated with suppliers to support business growth and client satisfaction.
Account Manager
Wafa Cash
01.2013 - 01.2015
- Handled money transfer and currency exchange operations while advising clients on financial services. Managed agency operations, processed claims, opened accounts, and promoted prepaid card sales to meet commercial targets.
- Processed Western Union and Cash Express transfers, along with currency exchange operations.
- Advised clients, managed claims, and opened customer accounts.
- Supported daily agency operations and promoted prepaid card sales.
Telemarketer
Call Agency
01.2012 - 01.2013
- Managed daily customer interactions, negotiated orders, and coordinated with internal teams. Handled client inquiries, resolved disputes, and supported customer acquisition and retention efforts.
- Managed daily customer interactions, negotiated contracts, and processed orders.
- Addressed customer inquiries, resolved disputes, and ensured order accuracy.
- Contributed to prospecting new clients and developing long-term customer relationships.
Education
Bachelor of Arts -
Ecole Supérieure De Technologie
Casablanca Morocco01.2016
Associate of Arts - Business Administration
I.S.T.A.
01.2011
Skills
- Project Management
- Communication
- Financial planning
- Microsoft Office
- Design
- Logistics
- Sales funnel management
- Problem Resolution
- Team Collaboration
- Financial Transactions
- CRM
LANGUAGES
Arabic: Highly Proficient
French: Highly Proficient
English: Advanced
Timeline
Sales Associate
Speedway
04.2025 - Current
Sales Manager
L'instant Maison
07.2016 - 08.2024
Account Manager
Wafa Cash
01.2013 - 01.2015
Telemarketer
Call Agency
01.2012 - 01.2013
Bachelor of Arts -
Ecole Supérieure De Technologie
Associate of Arts - Business Administration
I.S.T.A.