Open To Work
Osorio Catalina
Chicago
Work Preference
Summary
Results-driven Store Manager with expertise in retail operations, inventory control, and customer relationship management. Proven ability to enhance operational efficiency and drive sales through effective team leadership and strategic problem-solving.
Overview
6
6
years of professional experience
Work History
Store Manager
CVS Pharmacy
Chicago
02.2020 - 07.2026
- Oversaw daily store operations, ensuring compliance with company policies.
- Controlled inventory levels through regular stock audits, ensuring accuracy and availability.
- Implemented loss prevention strategies, minimizing theft and shrinkage risks.
- Scheduled staff shifts to optimize coverage during peak hours and events.
- Supervised team members while providing training on customer service best practices.
- Handled customer inquiries and resolved complaints to maintain satisfaction.
- Developed promotional displays to enhance product visibility and drive sales.
- Collaborated with suppliers to ensure timely delivery of products and supplies.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
High School Diploma -
Clemente
06-1999
Skills
- Retail operations
- Inventory control
- Loss prevention
- Visual merchandising
- Staff scheduling
- Customer management
- Cash handling
- Problem solving
- Multitasking
- Dependable and responsible
Timeline
Store Manager
CVS Pharmacy
02.2020 - 07.2026
High School Diploma -
Clemente