Osiris Guzman
Plano
Summary
Proficient in utilizing various analytical tools and software, including Microsoft Excel, Google Docs, and Tableau to extract insights and inform strategic decision-making. Skilled in conducting thorough research, identifying trends, and presenting actionable recommendations to stakeholders.
Overview
13
13
years of professional experience
Work History
Work Force Staffing
Hello Fresh
Aurora
11.2024 - Current
- Executed staffing activities for local distribution center, focusing on capacity planning and labor resourcing strategies to meet operational demands.
- Collaborate with key stakeholders to assess workforce requirements for current and future needs.
- Update planning team on labor supply status, addressing concerns proactively.
- Identified and communicated staffing gaps, challenges, and opportunities in planning processes.
- Collected organizational data to generate actionable reports on projected staffing requirements based on volume forecasts, aiding in strategic decision-making.
- Maintain benchmark reporting dashboards for metrics such as time-to-hire and attrition.
- Assisted in developing standard operating procedures to streamline critical business processes.
- Conducted audits of employee certifications, attendance adherence, and headcount accuracy, ensuring compliance and supporting daily operational efficiency.
- Analyze large datasets to uncover trends and correlations for strategic business insights.
Talent Coordinator
DHL
Bolingbrook
12.2022 - 11.2024
- Monitor applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Maintained head count, onboarding, training, and new start trackers to provide timely reports for stakeholders.
- Maintained and updated organizational charts, employee handbooks, and performance evaluation forms.
- Worked with internal teams to understand business needs and changing strategies.
- Generated reports and analyzed data to support decision-making on key performance and operational metrics.
- Guided candidates through application processes, addressing inquiries and managing background checks, I-9 forms, and drug screening paperwork.
Manager
Wendy's International LLC
Libertyville
01.2020 - 12.2022
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
Assembly Team Member
Deublin
Waukegan
06.2018 - 01.2020
- Positions parts and subassemblies by using templates or reading measurements.
- Achieved safety, quality, and performance standards to meet production schedules.
- Read blueprints and 3D models to determine product specifications and plan operational sequences.
- Kept workstation organized and orderly, ensuring production parts, tools, test equipment, and documentation were properly stored and maintained.
- Detected and resolved data quality issues and discrepancies for integrity and quality control.
Logistics Lead
Brightstar
Libertyville
08.2013 - 05.2018
- Exceptions/ Customer service, communicate with various personnel, departments, and others to provide and receive information to resolve customers' issues.
- Trained, provided work direction, and coordinated the schedules and activities of assigned personnel; assisted in training workers in computer operations.
- Maintain a variety of records, files, and reports up to date.
- Counted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
- Generated and published reports detailing results of the process, product, and department audits and inspections, describing corrective actions required.
- Served as the main point of contact for the receiving, triage, and disposition departments and provided creative solutions.
Education
GED Diploma -
College of Lake County
Waukegan, ILSkills
- Recruiting and Interviewing
- Onboarding process
- Employee training
- Applicant tracking system
- Documentation and Reporting
- Data analysis
- MS Office
- Google Docs
- Cross-Functional Collaboration
- Bilingual - Spanish
Timeline
Work Force Staffing
Hello Fresh
11.2024 - Current
Talent Coordinator
DHL
12.2022 - 11.2024
Manager
Wendy's International LLC
01.2020 - 12.2022
Assembly Team Member
Deublin
06.2018 - 01.2020
Logistics Lead
Brightstar
08.2013 - 05.2018
GED Diploma -
College of Lake County