Overview
Work History
Education
Skills
Languages
Timeline
Generic

Osiel Gomez

Chicago

Overview

6
6
years of professional experience

Work History

Lead Bartender

Shinya Ramen House
02.2025 - 07.2025
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Melis Cafe
06.2019 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Benito Juarez Community Academy
Chicago, IL

Skills

  • Customer service
  • Workplace safety
  • Photo editing
  • Problem-solving
  • Digital photography
  • Creative vision
  • Adobe photoshop
  • Time management
  • Critical thinking
  • Computer skills
  • Decision-making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Bartender

Shinya Ramen House
02.2025 - 07.2025

Server

Melis Cafe
06.2019 - 01.2025

Benito Juarez Community Academy

Similar Profiles

CREATE PROFILE
Osiel Gomez