Oscar Klis
Justice
Summary
Dedicated HVAC professional with over four years of experience in service management. Skilled in sales and customer service, implementing process improvements, and ensuring compliance with industry standards. Ready to drive operational efficiency and enhance team performance.
Overview
6
6
years of professional experience
Work History
Lead Service Technician
LifeTime Heating & Cooling
Willowbrook, IL
03.2023 - Current
- Supervised installation and maintenance of HVAC systems, ensuring compliance with industry standards.
- Trained and mentored junior technicians on troubleshooting and repair techniques.
- Conducted thorough inspections to diagnose system issues and recommend effective solutions.
- Implemented process improvements that enhanced operational efficiency and reduced service response times.
HVAC Sales
LifeTime Heating & Cooling
Willowbrook, IL
03.2023 - Current
- Build and maintain strong relationships with existing and new customers to promote customer loyalty and repeat business
- Negotiate and close sales deals while following company pricing and profitability guidelines
- Ensure that both the customer and the company are receiving 100% satisfaction
HVAC Manager
LifeTime Heating & Cooling
Willowbrook, IL
03.2023 - Current
- Scheduling service calls, managing inventory, and ensuring adherence to safety regulations.
- Handling client inquiries, resolving complaints, and maintaining high satisfaction standards.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
HVAC Technician
King Heating & Cooling
Frankfort, IL
01.2020 - 03.2023
- Installed, repaired, and maintained HVAC systems to ensure optimal performance.
- Conducted routine inspections to identify issues and implement timely solutions.
- Collaborated with team members to complete projects efficiently and effectively.
- Diagnosed system malfunctions using specialized tools and equipment.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Carl Sandburg High School
Orland Park, ILSkills
- Strong Communication Skills
- Time Management
- Fast Paced Adaptability
- Ability to Prioritize
- Product Expertise
- Highly Organized
- Customer Service
- Building Long Term Customers
Languages
Polish
Native or Bilingual
Timeline
Lead Service Technician
LifeTime Heating & Cooling
03.2023 - Current
HVAC Sales
LifeTime Heating & Cooling
03.2023 - Current
HVAC Manager
LifeTime Heating & Cooling
03.2023 - Current
HVAC Technician
King Heating & Cooling
01.2020 - 03.2023
High School Diploma -
Carl Sandburg High School