Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Oscar Hidalgo

Chicago

Summary

Dynamic and customer-focused professional with extensive experience as an Uber Driver and Delivery Driver at FedEx Ground. Proven ability in schedule management and excellent navigation, ensuring timely deliveries and high customer satisfaction. Skilled in vehicle maintenance and fostering positive relationships, contributing to a seamless and efficient transportation experience.

Overview

1
1
Certification

Work History

Uber Driver

Uber Greenlight Hub
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.

Delivery Driver

Fed Ex Ground
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

OTR Team Driver

UPS
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Conducted thorough pre-trip inspections, identifying potential maintenance issues and ensuring vehicle safety.
  • Implemented preventative maintenance measures to reduce vehicle downtime due to unexpected mechanical failures.
  • Reduced fuel consumption by monitoring vehicle performance and employing fuel-efficient driving techniques.
  • Utilized GPS technology for optimum routing accuracy while maintaining constant communication with dispatch regarding estimated arrival times.
  • Participated in regular safety meetings to stay current on industry best practices and regulatory changes.
  • Contributed to a positive work environment by fostering strong relationships with fellow drivers and support staff.
  • Collaborated with co-driver to maintain seamless operations during long-haul trips.
  • Maintained accurate logs of hours worked, miles driven, expenses incurred, and other relevant information for reporting purposes.
  • Collaborated with dispatchers to handle any changes in delivery schedules, ensuring the most efficient use of time and resources.

Education

High School Diploma -

Morton West High School
Berwyn, IL
06.2012

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Punctuality
  • Vehicle maintenance
  • Vehicle inspection
  • Tech-savviness
  • Multitasking and organization

Certification

Drivers license class A

Endorsements doubles/triples

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Uber Driver

Uber Greenlight Hub

Delivery Driver

Fed Ex Ground

OTR Team Driver

UPS

High School Diploma -

Morton West High School
Oscar Hidalgo