Osbaldo Reyes Jr
Chicago
Summary
Developed excellent customer service and organizational skills in public service environment. Skilled in managing varied tasks, ensuring efficient operations, and providing top-notch assistance. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.
Overview
2
2
years of professional experience
Work History
Public Service Assistant
Prospect Air Services, Inc, O'hare Airport
Chicago, IL
05.2025 - Current
- Assisted passengers with inquiries and provided information regarding services and amenities at O'Hare Airport.
- Coordinated baggage handling processes to ensure timely retrieval and delivery for travelers.
- Engaged with diverse customer base, delivering excellent service to enhance overall passenger experience.
- Collaborated with colleagues to resolve passenger issues promptly, fostering positive relationships and satisfaction.
- Facilitated team collaboration to address passenger concerns and improve customer satisfaction.
Military Training Instructor
Army National Gaurd
Normal, IL
02.2024 - Current
- Developed and implemented training programs for diverse groups of soldiers.
- Assessed trainees' performance and provided constructive feedback to enhance skills.
- Facilitated hands-on instruction in weaponry, tactics, and physical fitness training.
- Coordinated logistics for training exercises, ensuring proper equipment availability.
- Obtained certification in hazardous materials awareness and operations to enhance workplace safety and emergency response capabilities.
- Instructed classes on how to properly wear chemical protective equipment.
Education
High School Diploma -
Prosser Career Academy
Chicago, ILSkills
- Strong organization
- Complaint handling
- Time management
- Multitasking Abilities
- Adaptable and flexible
- Customer service
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Public Service Assistant
Prospect Air Services, Inc, O'hare Airport
05.2025 - Current
Military Training Instructor
Army National Gaurd
02.2024 - Current
High School Diploma -
Prosser Career Academy