Orvinne O. Delgado
Mount Morris
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
28
28
years of professional experience
1990
1990
years of post-secondary education
Work History
Truck Driver
Schneider Trucking
Rockford
07.2025 - 01.2026
- Operated trucks to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Followed designated routes to deliver products on time.
- Maintained accurate logs of driving hours and mileage.
- Communicated with dispatch to confirm delivery schedules.
- Adhered to traffic laws and regulations during transportation.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Rail Service Supervisor
Chicago Transit Authority, CTA
Chicago
01.1998 - 01.2025
- Supervised daily operations of transit services across multiple routes.
- Trained and mentored staff on customer service and safety protocols.
- Coordinated schedules and assignments for operators and support staff.
- Resolved customer inquiries and complaints in a timely manner.
- Implemented process improvements to enhance service efficiency.
- Monitored compliance with safety regulations and organizational policies.
- Fostered teamwork and collaboration among diverse staff members.
- Supervised team of employees and delegated duties and responsibilities to each member.
- Built strong relationships with customers through effective communication skills.
- Monitored daily performance of team members to ensure compliance with company standards.
- Performed regular inspections of work areas to identify potential safety hazards.
- Collaborated closely with upper management on special projects aimed at increasing profitability.
- Addressed areas that needed improvement and observed team's performance.
- Delivered exceptional customer service and handled inquiries and complaints.
- Ensured all equipment was maintained in safe working order by performing regular maintenance checks.
- Assigned, trained and managed service staff to ensure quality customer service.
- Aided onboarding team members with one-on-one training sessions.
- Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
- Participated in various learning and educational opportunities to update and maintain job knowledge.
- Provided guidance on best practices related to customer service processes.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Interpreted and explained work procedures and policies to brief staff.
- Researched and prepared reports required by management or governmental agencies.
- Guided employees in handling difficult or complex problems.
Education
Carl Schurz High School
Chicago, ILSkills
- Vehicle operation
- Safety inspections
- Route planning
- Log maintenance
Languages
Spanish
Native/ Bilingual
Timeline
Truck Driver
Schneider Trucking
07.2025 - 01.2026
Rail Service Supervisor
Chicago Transit Authority, CTA
01.1998 - 01.2025
Carl Schurz High School