Orpaz Mekonen
Information Systems And Technology Implementor
Netanya,Israel
Summary
Technology-oriented individual with attention to detail and a commitment to providing a high level of service and support to clients. A confident Implementation Specialist with expertise in rectifying issues while installing applications both remotely and at client sites.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Application Implementer
Nechasay Ariel
Hertzliya, Israel
2021.05 - Current
- Traveled to customer facilities to inspect initial implementation of service application, directing apparent issues to appropriate engineering staff for correction.
- Closely collaborated with project members to identify and quickly address problems.
- Produced quality assurance reports each day, updating customers and senior leaders on progress and roadblocks.
- Investigated and corrected or escalated project problems.
ERP Implementation Consultant
Israel defense force
Ramat gan, Israel
2018.12 - 2020.12
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Evaluated employee performance on everyday basis and coached and trained 14 team members, increasing quality of work and employee motivation.
- Collaborated with key personnel to verify data integrity and compliance with all related regulatory guidelines and legal requirements.
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Suggested solutions to developing problems during project so that correct modifications could be made.
- Traveled to customer facilities to inspect initial implementation of SAP ERP, directing apparent issues to appropriate engineering staff for correction.
- Provided excellent customer care to maintain and improve customer relations and strengthen loyalty
Education
High School Diploma -
2013.09 - 2016.06
- Majored in Biology and Social Science
Skills
Multi tasking & Time management
Excellent work ethic
Verbal and written communication
Quality Assurance
Timeline
Application Implementer - Nechasay Ariel
2021.05 - Current
ERP Implementation Consultant - Israel defense force
2018.12 - 2020.12
Ort Guttman - High School Diploma,
2013.09 - 2016.06