Online Personal Shopper
Walmart
Rockton, IL
06.2025 - 08.2025
- Navigated Walmart's online shopping platform to fulfill customer orders efficiently.
- Collaborated with team members to streamline order processing and delivery logistics.
- Resolved customer inquiries and issues promptly, ensuring satisfaction with purchases.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained knowledge of product availability and promotions to enhance customer experience.
- Achieved employee of the week status on two separate occasions.