Oren Ohana

• Engineered and maintained cross-departmental automation systems, leveraging AI-assisted development tools (Cursor, Claude) to accelerate delivery of autonomous workflows, replacing complex manual processes.
• Developed end-to-end technical solutions and integrations using Python, TypeScript, SQL, advanced LLM APIs, and NoCode platforms to connect disparate enterprise systems.
• Saved thousands of manual working hours and significantly reduced operational overhead by designing smart automation that optimized tasks and eliminated redundant pipeline labor.
• Mitigated human error and resolved critical bottlenecks by transitioning high-risk workflows to fully automated, AI-enhanced systems that have become integral to the company's core gaming infrastructure.

• Manage one of the biggest Israeli client of Premier, with 2M ILS annual turnover
• Create a strategic relationship with key stakeholders within the customer, including the IT Directors, CTO, CIO, and Line of Business leaders
• Provide technical support for customer to support Pre-sales and Post-sales. Ensure successful and effective use of Microsoft services as CRM Dynamic, Azure, O365, Business productivity tools and development
• Drive productive use of Microsoft products. Provide greater value in helping our customers meet their business goals.
• Delivered excellent services across the entire support lifecycle, including service delivery planning, management, incident management, and proactive remediation services.
• Proficient in Microsoft Premier Services portfolio. Analyze customers' needs and suggest upgrades or additional features to meet their requirements

work closely with the Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests.
In charge of all related technical aspects to enable Events & Promotions both inside and outside the game.

• Managing the operation of monetization & product activities inside the game through the game’s Back End system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
• Ensured the smooth operation of all promotions, events, and live tests.
• Set up campaigns in the game’s Back Office system, managing assets and pricing configurations.
• Responsible for enabling/disabling game features and events through the game’s Back Office system
• Collaborated with monetization, economy, and product teams to align strategies and enhance game features.
• Work with the QA team to make sure the campaigns configurations are working in the live version
• Conducted daily monitoring of live tests to ensure functionality and performance.

• Recognized as employee of the year for operational achievements in 2018
• Owner of the complete delivery process of ~80 Microsoft enterprises consulting projects from financial plan to project closure
• Managed project procedures and requirements as the services gatekeeper
• Supervised engagement lifecycle by guiding and coordinating projects’ resources, financial plans, customer interactions, partner invoices, statuses, work orders, compliance issues, and comprehensive business reports
• Proficient in Microsoft multiple report, finance and project systems
• Collaborated with international interfaces to enhance project communication.

• Increasing the financial turnover of the facility by three, from ~150k ILS to ~500k ILS per quarter.
• Managed overall operation of "Actiview", including site, employees, systems, equipment maintenance, and technical fault resolution.
• Led operational team, recruited and mentored employees to enhance team capabilities.
• Finance management for the overall monthly turnover
• Oversaw finance management for monthly turnover to ensure financial targets were met.
• Managed customer relations and suppliers' contracts.

• Designed, implemented, and executed test plans for diverse educational software and websites to ensure functionality and user experience
• Designing, implementing, and executing test plans for different kind of educational software and Web sites
• Executed ad-hoc and structured tests using Visual Studio and Microsoft Test Manager to confirm quality standards and deliverables