Dynamic professional with extensive experience in operations management and team training. Adept at financial oversight and project management, achieving measurable improvements in program effectiveness and youth engagement. Committed to fostering inclusive environments that support personal and academic growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Director
Boys & Girls Club of the Northwest Suburbs
09.2022 - 05.2026
Led program development to enhance youth engagement and community impact.
Managed daily operations, ensuring adherence to organizational policies and procedures.
Facilitated training workshops for staff to improve service delivery and program effectiveness.
Successfully managed several projects from inception through completion demonstrating strong project management skills.
Oversaw financial management activities including budgeting, forecasting, and expense tracking to ensure fiscal responsibility.
Assisted in troubleshooting hardware and software issues to enhance staff program effictivness.
Youth Development Professional
Boys & Girls Club of the Northwest Suburbs
01.2018 - 09.2022
Developed and implemented engaging youth programs promoting social, academic, and emotional growth.
Trained new team members on best practices for youth interaction and program management techniques.
Designed curriculum activities tailored to diverse interests, fostering inclusivity within the club environment.
Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Developed personalized lesson plans to enhance student understanding of complex STEM concepts.
Supervised youth and maintained security for each child under care.
Crew Member
Dairy Queen
06.2017 - 11.2018
Operated kitchen equipment to prepare and serve food items efficiently.
Maintained cleanliness and organization of workstations throughout shifts.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Monitored inventory levels, reporting discrepancies to management for restocking purposes.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.