OMER VETCHER
Pardes Hanna
Summary
Adaptable, analytical thinker with passion for innovative electrical solutions and proactive approach to problem-solving. Well-versed in fundamental electrical engineering principles and skilled in circuit design and simulation. Committed to leveraging technical knowledge to drive impactful and efficient project outcomes.
Offering solid foundation in programming and passion for continuous learning and development.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
2
2
Languages
Work History
Help Desk
Tel-Hai College
01.2019 - 01.2022
- Recognized technical problems, analyzed them, and worked with the relevant team to resolve them
- Developed and implemented a new process for tracking customer service requests and ensuring timely resolution
- Led a project of change the antivirus software in all the collage desktops, succeed to finish the project within two months instead of four
- Configure network devices, including routers, switches
- Managing the virtual infrastructure and solving issues in VMware
Global Service Desk Agent
Western Digital
01.2018 - 01.2019
- Assisted with technical issues in a worldwide company, collaborate with IT teams in the US and India
- Demanding environment, resolved 10 customer service tickets within 1 hour, exceeding the company's service level agreement
Education
Bachelor of Science - Electrical Engineering
Afeka - College of Engineering
Tel Aviv, Israel 04.2021 - Current
MSCA - Windows Server 2012/2016
John Bryce
Tel Aviv01-2018
High School Diploma -
Hadarim High School
Hod HaSharon, Israel 04.2011 - 01.2014
Skills
C
C
VHDL
Python
Analytical thinking
Schematics interpretation
Creative thinking
Problem-solving skills
Extra-Curricular Activities
Atid Plus, Tutor at the 'KfarYarok', 2022 - 2024
Leading a group of pupils to high educational achievements in Math, preparing them for the final exams.
Military Service
Mechanic at the Artillery corps, 2015 - 2018
Trained a group of 4 new soldiers, Collaborated with officers and NCOs.
Timeline
Bachelor of Science - Electrical Engineering
Afeka - College of Engineering
04.2021 - Current
Help Desk
Tel-Hai College
01.2019 - 01.2022
Global Service Desk Agent
Western Digital
01.2018 - 01.2019
High School Diploma -
Hadarim High School
04.2011 - 01.2014
MSCA - Windows Server 2012/2016
John Bryce
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