Omar Nofal
Business Development Manager
DUBAI,UAE
Summary
Skilled Business Development leader offering 9 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Favorite is to accept the challenge and overcome obstacles especially in the new roles.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Factory Manager -Business Development
Marbella Granite Ltd
Qalqilyah, West Bank
06.2021 - Current
- Created and delivered manufacturing labor cost and price input for customer quote reviews.
- Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
- Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Performed client research and identified opportunities for account growth, account penetration and market expansion and increased sales revenue by 30% yearly.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Business Development Manager
Al-Futtaim Group (Oreint Insurance PJSC)
Dubai, UAE
12.2018 - 04.2021
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted services at conferences and industry events.
- Kept meticulous client notes and updated account information in company databases.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Performed client research and identified opportunities for account growth, account penetration and market expansion by 25% yearly.
- Developed process to analyze customer feedback to incorporate insights into service development strategies.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Team Leader - Business Development
National General Insurnace (PJSC)
Dubai, UAE
10.2017 - 11.2018
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supervised team members to confirm compliance with set procedures and quality requirements and increased sales revenue by 15% yearly.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Held weekly team meetings to inform team members on company news and updates.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive service improvements.
Business Development Executive
National General Insurance (PJSC)
Dubai, UAE
09.2015 - 10.2017
- Collaborated with sales and marketing departments to support client acquisition.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Built diverse and consistent sales portfolio.
- Served customers with knowledgeable, friendly support at every stage.
- Negotiated prices, terms of sales and service agreements to increased portfolio by 20%.
- Managed over 50 customer call per day.
Business Development Manager
Saba Company For Marble & Granite Co
Qalqilyah, West Bank
01.2009 - 12.2012
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory where it effect sales revenue by 40% yearly bases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
MBA - Business Administration And Management
An- Najah National University
Nablus - Palestine 11.2011 - 04.2014
Bachelor of Science - BA of Management Information Systems - MIS
Al-Zaytoonah Private University of Jordan
Amman - Jordan 02.2006 - 02.2009
Skills
Sales Presentations
undefinedCertification
Microsoft Digital Literacy Certificate
Timeline
Factory Manager -Business Development
Marbella Granite Ltd
06.2021 - Current
Business Development
04-2020
Business Development Manager
Al-Futtaim Group (Oreint Insurance PJSC)
12.2018 - 04.2021
Team Leader - Business Development
National General Insurnace (PJSC)
10.2017 - 11.2018
IT Security Awareness.
02-2017
Business Development Executive
National General Insurance (PJSC)
09.2015 - 10.2017
MBA - Business Administration And Management
An- Najah National University
11.2011 - 04.2014
Microsoft Digital Literacy Certificate
03-2011
Cisco Certified Network Associate – CCNA
10-2010
Business Development Manager
Saba Company For Marble & Granite Co
01.2009 - 12.2012
Bachelor of Science - BA of Management Information Systems - MIS
Al-Zaytoonah Private University of Jordan
02.2006 - 02.2009
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